Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Segura

Yuma,AZ

Summary

Dynamic hospitality professional with extensive experience at Denny’s and Hooters. Expert in advanced bartending techniques and specialty drink creation, fostering teamwork and enhancing customer satisfaction. Proven track record of optimizing operations and building loyal clientele through exceptional service and effective communication. Committed to maintaining high standards in service quality and food safety.

Overview

15
15
years of professional experience

Work History

Bartender Trainer

Hooters
06.2015 - 08.2025
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards while maintaining a positive work environment through effective teamwork and communication with colleagues.
  • Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
  • Built loyal clientele by delivering outstanding service and engaging in friendly conversation.
  • Maintained clean, attractive, and well-stocked bar area to enhance guest experience.
  • Managed cash handling duties, and assisted with inventory management of beverage stock and bar supplies.

Restaurant Manager

Denny’s
01.2012 - 05.2015
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs and sales tracking.

Server

Denny’s
01.2011 - 06.2012
  • Successfully managed multiple tables at once without sacrificing service quality.
  • Maintained cleanliness by bussing and resetting tables efficiently.
  • Supported peers during busy hours, promoting teamwork and enhancing productivity.
  • Regularly met or exceeded sales goals, customer satisfaction metrics, and order precision.
  • Performed essential opening and closing duties for smooth operational transitions.

Education

Arizona Western College
Yuma, AZ
2027

Skills

  • Highly reliable
  • Customer service expertise
  • Team player attitude
  • Specialty drink creation

Timeline

Bartender Trainer

Hooters
06.2015 - 08.2025

Restaurant Manager

Denny’s
01.2012 - 05.2015

Server

Denny’s
01.2011 - 06.2012

Arizona Western College

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