Hanna Grimsrud
Rapid City,United States
Summary
At Old Chicago, I led bartender training, enhancing skills and efficiency through comprehensive sessions and best practices. My approach boosted team productivity and customer satisfaction, showcasing my strong multitasking ability and highly reliable nature.
Hardworking and passionate job seeker with strong organizational skills eager to secure the medical receptionist position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Bartender Trainer
Old Chicago
06.2021 - 09.2024
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Assistant Pool Manager
City of Boulder
06.2015 - 09.2019
- Contributed to an organized work environment by maintaining accurate records of daily attendance, incident reports, and maintenance logs.
- Improved pool cleanliness with thorough maintenance tasks, including skimming, vacuuming, and chemical balancing.
- Collaborated with the Pool Manager in planning and executing special events such as swim lessons, water fitness classes, and private parties.
- Assigned work to staff, set schedules, and kept track of employees hours.
Education
Montana State University
Bozeman, MTHigh School Diploma -
Jefferson High School
Boulder, Mt06-2017
Skills
- Strong multitasking
- Highly reliable
- Customer Service skills
- Fast Learner
- Time management abilities
- Adaptability
Timeline
Bartender Trainer
Old Chicago
06.2021 - 09.2024
Assistant Pool Manager
City of Boulder
06.2015 - 09.2019
Montana State University
High School Diploma -
Jefferson High School
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