Alyssa Sheldon
Acworth,Ga.
Summary
Dynamic hospitality professional with extensive experience in fast-paced environments, dedicated to delivering exceptional guest experiences. Expertise in maintaining an organized bar area while adhering to best practices in service sequence, ensuring seamless operations. Quick to memorize menus, daily specials, and restaurant layouts, enabling efficient table management and service delivery. Dependable team player who thrives in adapting to evolving needs, consistently demonstrating strong customer interaction skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Cartersville Country Club
08.2024 - Current
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
Bartender
The Original Steak and Rib House
01.2023 - Current
- Upsold high-profit items like appetizers and mixed drinks to boost sales.
- Kept a high level of cleanliness and sanitation.
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business.
Waitress
Shuckers Oyster House
05.2023 - 12.2023
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Assisted customers in making informed menu choices.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Waitress
Victorios Oyster Bar and Grill
07.2021 - 04.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Assisted customers in placing orders, explained menu items and suggested appropriate alternatives for customers with allergies.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Skills
- Delivering attentive service
- Builder of customer loyalty
- Attentive to guest preferences
- Effective communication
- "Multitasking machine" with a strong work ethic
- Expert in managing challenging guests
- Dependable professional
- Effective team contributor
Certification
2019
North Paulding High School
SERVSAFE CERTIFIED 2024
Timeline
Bartender
Cartersville Country Club
08.2024 - Current
Waitress
Shuckers Oyster House
05.2023 - 12.2023
Bartender
The Original Steak and Rib House
01.2023 - Current
Waitress
Victorios Oyster Bar and Grill
07.2021 - 04.2023
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