Alyssa Slabaugh
South Bend,IN
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
2
2
years of professional experience
Work History
Shift Leader
Biggby Coffee
South Bend, IN
02.2024 - Current
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted general manager with operations game plan and company initiatives implementation.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Coached team members to increase productivity and reduce workplace accidents.
- Maintained a clean and well-stocked work area throughout shifts.
Restaurant Hostess
Hacienda Restaurant & Catering
South Bend, IN
10.2022 - 11.2023
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Managed reservations, waitlists, and special requests for large parties.
- Answered telephone to provide dining information and take reservations.
- Assisted staff by serving food and beverages or bussing tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
John Adams Highschool
South Bend, IN05-2024
Skills
- Motivational leadership
- Employee recognition
- Strong verbal and written communication
- Role modeling
- Assigning work
- Decision-making capacity
- Rules enforcement
- Shift leadership
- Team motivation
- Shift paperwork completion
- Team-building activities
- Problem-solving
Timeline
Shift Leader
Biggby Coffee
02.2024 - Current
Restaurant Hostess
Hacienda Restaurant & Catering
10.2022 - 11.2023
High School Diploma -
John Adams Highschool