Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alyssa Slaughter

Summary

High volume business hospitality professional with extensive experience in the industry

Excelling in customer service and team leadership

Proven ability to train staff and enhance guest experiences through strong communication and upselling techniques

Highly reliable and outgoing, committed to maintaining a welcoming environment and ensuring satisfaction

Hardworking bartender with a passion for providing great experiences

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Bartender

Bottoms Up Sports Bar & Grill
01.2020 - 08.2024
  • Developed knowledge of cocktail recipes and drink preparation techniques.
  • Assisted in maintaining cleanliness and organization of bar area.
  • Engaged with customers to provide exceptional service and support.
  • Adapted quickly to changing environments during peak hours.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Waitress

Tailgators Bar & Grill
01.2018 - 01.2020
  • Delivered exceptional customer service in high-volume restaurant environment.
  • Managed multiple tables efficiently, ensuring prompt service and guest satisfaction.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Hostess/To-Go Server

Buffalo Wild Wings
02.2016 - 01.2018
  • Managed guest seating arrangements to optimize flow and minimize wait times.
  • Enhanced guest experiences by providing personalized recommendations and addressing inquiries.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

GED -

Conroe High School
Conroe
10-2018

Skills

  • Retaining information
  • Sales and upselling techniques
  • Team leadership
  • Strong communication skills
  • Excellent customer service
  • Highly reliable
  • Outgoing personality
  • Engaging personality
  • Hospitality and accommodation

Certification

  • TABC
  • Food Handlers

Timeline

Head Bartender

Bottoms Up Sports Bar & Grill
01.2020 - 08.2024

Waitress

Tailgators Bar & Grill
01.2018 - 01.2020

Hostess/To-Go Server

Buffalo Wild Wings
02.2016 - 01.2018

GED -

Conroe High School

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Alyssa Slaughter