Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Smith

Sharpsville,IN

Summary

Customer-focused and dependable professional with experience providing exceptional service, addressing customer concerns, managing daily workflow, maintaining organized operations, and ensuring quality standards are consistently met. Strong communication, multitasking, time-management, and problem-solving skills with the ability to learn new systems and procedures quickly. Experienced working independently as well as taking responsibility for maintaining efficient, organized, and customer-friendly environments. Seeking a Customer Service Representative or Assistant Management position where strong organizational and interpersonal skills can contribute to a successful team.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Expanded Functions Dental Assistant

Mortenson Dental Partners
Westfield, Indiana
02.2023 - Current

- Provide professional and compassionate customer service by responding to patient questions, concerns, and needs promptly and respectfully.
- Communicate effectively with patients and team members to help ensure a smooth and positive customer experience.
- Manage multiple responsibilities in a fast-paced environment while maintaining accuracy and professionalism.
- Maintain a clean, organized, and efficient work environment.

Lead Cleaner

Indy's Best Cleaning Service LLC
Brownsburg, Indiana
01.2016 - 01.2020

- Served in a lead role while independently managing assigned responsibilities and maintaining high service standards.

- Implemented quality-control measures to help ensure consistent, high-quality service.

- Established a strong reputation for providing reliable and thorough service to customers.

- Adapted to different customer needs and work environments while maintaining professionalism.

Education

Dental Assisting Certificate - Chairside Dental Assisting

Kaplan College
Indianapolis, IN
05-2012

Associate of Arts - Basic Degree

Vincennes University
Vincennes, IN
05-2010

High School Diploma -

North Central High School
Indianapolis
05-2009

Skills

- Complaint & Concern Resolution
- Communication & Active Listening
- Organization & Time Management
- Multitasking & Prioritization
- Attention to Detail
- Workflow Coordination
- Professional & Reliable
- Quick Learner

Certification

  • CPR Certification
  • Dental Radiographer License
  • Coronal Polish Certificate

Timeline

Expanded Functions Dental Assistant

Mortenson Dental Partners
02.2023 - Current

Lead Cleaner

Indy's Best Cleaning Service LLC
01.2016 - 01.2020

Dental Assisting Certificate - Chairside Dental Assisting

Kaplan College

Associate of Arts - Basic Degree

Vincennes University

High School Diploma -

North Central High School
Alyssa Smith