Alyssa Snyder
Surrey
Summary
Dynamic administrative professional with a proven track record at Magic City Garage Doors, excelling in customer service and office administration. Skilled in implementing efficient digital filing systems and enhancing team productivity. A dedicated team player with strong problem-solving abilities, committed to fostering positive client relationships and ensuring seamless operations.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Magic City Garage Doors
11.2024 - Current
- Coordinated customer communications, addressing inquiries and providing timely updates on service requests.
- Implemented digital filing system, enhancing document retrieval efficiency for administrative tasks.
- Supported billing processes by preparing invoices and processing payments with attention to detail.
- Collaborated with team members to enhance workflow processes, improving overall productivity within the office environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Bartender
Devils Fire Pizza and Brew
12.2023 - 02.2025
- Crafted and served a diverse range of beverages, enhancing customer satisfaction and experience.
- Managed bar inventory efficiently, ensuring product availability and minimizing waste.
- Collaborated with kitchen staff to synchronize food and beverage service for optimal guest experience.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Developed strong relationships with regular customers, fostering loyalty to establishment.
- Resolved customer complaints promptly, ensuring positive experiences and retention rates.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained and mentored new waitstaff on service standards and procedures.
- Coordinated staff schedules to optimize coverage and efficiency during peak hours.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Kitchen Staff Member
Dairy Queen Grill & Chill
04.2019 - 08.2019
- Prepared and assembled food items according to standardized recipes and quality specifications.
- Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
- Collaborated with team members to expedite service during peak hours, enhancing overall customer satisfaction.
Education
No Degree -
North Dakota State University
Fargo, NDHigh School Diploma -
Surrey High School
Surrey, NDSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Customer and client relations
- Scheduling
- Strong problem solver
- Documentation and recordkeeping
- Dedicated team player
Timeline
Administrative Assistant
Magic City Garage Doors
11.2024 - Current
Bartender
Devils Fire Pizza and Brew
12.2023 - 02.2025
Kitchen Staff Member
Dairy Queen Grill & Chill
04.2019 - 08.2019
No Degree -
North Dakota State University
High School Diploma -
Surrey High School