Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Staley

1082 E Reid Rd,MI

Summary

Dynamic professional with a proven track record at Tim Hortons, excelling in customer service and team leadership. Recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Dependable and organized, adept at multitasking in fast-paced environments while maintaining high standards of quality and safety.

Overview

6
6
years of professional experience
1
1
Certification

Work History

K & R Tent Rentals

Rick Lutes
04.2021 - Current
  • Delivered and set up tents, tables and chairs to personal sites across Mid-Michigan.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Shift Lead Manager

Tim Hortons
11.2024 - 06.2025
  • Supervised daily operations, ensuring compliance with health and safety standards.
  • Trained team members on efficient service techniques and product knowledge.
  • Managed inventory levels, minimizing waste while maintaining stock availability.
  • Managed the money intake and outflow daily.
  • Worked effectively in a fast paced environment.
  • Made both food and beverages above company standards.
  • Ensured store cleanliness and organization.
  • Conducted regular quality checks to maintain product consistency and freshness.

Babysitter

Various
04.2019 - 08.2023
  • Provided attentive supervision to children, ensuring safety and well-being during activities.
  • Developed engaging educational games and crafts to promote learning.
  • Maintained a clean and organized environment, promoting hygiene and safety.
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

My Virtual Academy
Online
06.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Excellent communication
  • Organization and time management

Certification

Red Cross certified in First Aid, CPR, AED for adults, pediatrics, and infants.

Timeline

Shift Lead Manager

Tim Hortons
11.2024 - 06.2025

K & R Tent Rentals

Rick Lutes
04.2021 - Current

Babysitter

Various
04.2019 - 08.2023

My Virtual Academy

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Alyssa Staley