Alyssa Stein
Columbia,SC
Summary
Resourceful professional in event management, known for high productivity, revenue generation, and efficient task completion. Specialize in strategic planning, stakeholder engagement, and logistical coordination. Excel in communication, teamwork, and adaptability, ensuring successful events that meet client expectations.
Overview
5
5
years of professional experience
Work History
Director of Special Events
Columbia Fireflies
Columbia, SC
01.2021 - Current
- Developed and implemented comprehensive event plans, including budgets, venue space, vendors, staff requirements, and timelines for 115 events annually.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Monitored expenses related to internal and external special events in order to stay within budget parameters.
- Responded promptly to inquiries from potential clients regarding availability dates and pricing information.
- Analyzed market trends and competitor deals for attractive proposal preparation.
- Coordinated with vendors to negotiate best price and ensure the timely delivery of materials needed for events.
- Provided customer service support during events, ensuring guests had a positive experience.
- Facilitated communication between various departments before, during, and after an event.
- Managed the inventory of supplies and equipment used in the execution of events.
- Maintained records pertaining to expenses, invoices, and payments related to events.
- Drove consistent growth by 10% per year in the special events department by continuously researching and implementing improved strategies to exceed client expectations.
- Identified areas where operational efficiency could be improved in order to reduce costs, or increase revenue generation opportunities.
- Prepared reports on attendance levels, revenue generation, and customer feedback surveys.
- Analyzed feedback from guests following completion of each event in order to make improvements going forward.
- Utilized various software and tools to streamline processes and optimize performance.
- Developed the departmental budget and forecasted revenue based on year-to-year trends and client retention.
Education
Bachelor of Arts - Hospitality, Retail And Sports Management
University of South Carolina - Columbia
Columbia, SC08-2020
Skills
- Revenue Generation
- Client relations
- Contract negotiation
- Analytical thinking
- Staff training
- Relationship building
- Logistics management
- Market analysis
- Budget management
- Problem-solving abilities
- Operations Oversight
- Vendor Relations
- Task prioritization
- Pricing negotiation
Timeline
Director of Special Events
Columbia Fireflies
01.2021 - Current
Bachelor of Arts - Hospitality, Retail And Sports Management
University of South Carolina - Columbia