Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Sullivan

Beaumont,TX

Summary

Results-driven team leader with a strong background in customer service and office administration. Proven ability to optimize team productivity and enhance customer satisfaction through effective communication and problem-solving skills.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Team Lead

Dillard's
Tyler, Texas
01.2024 - 02.2025
  • Led team in daily operations and customer service at retail location.
  • Delegated daily tasks to team members to optimize group productivity.
  • Conducted team meetings to communicate goals and share best practices regularly.
  • Monitored sales performance and provided feedback to improve team efforts.

Office Manager

Brookshire Brothers
Kountze, Texas
06.2021 - 01.2023
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated staff schedules and ensured proper coverage for all shifts.
  • Handled customer inquiries and resolved issues in a timely manner.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Education

High School Diploma -

Home Education
Beaumont, TX
04-2022

Skills

  • Customer service
  • Office administration
  • Organizational Skills
  • Problem solving
  • Effective communication

Certification

  • Medical Billing and Coding

Timeline

Team Lead

Dillard's
01.2024 - 02.2025

Office Manager

Brookshire Brothers
06.2021 - 01.2023

High School Diploma -

Home Education
Alyssa Sullivan