Alyssa Suter
Dayton
Summary
Obtain a full-time job while utilizing my social skills along with critical thinking to complete the task at hand.
Overview
16
16
years of professional experience
Work History
server
chuys
07.2018 - Current
- Serve, Bus, and Seat tables while making sure customers are happy with their food and service while at the restaurant.
Health Unit Coordinator
Kettering Medical Center
Kettering, OH
11.2020 - 01.2022
- Managed patient admissions and discharges, ensuring accurate documentation and timely communication with healthcare teams.
- Coordinated interdepartmental communications to optimize patient care processes and enhance workflow efficiency.
- Scheduled appointments and maintained up-to-date patient records using electronic health record systems.
- Trained new staff on operational procedures, fostering a collaborative team environment focused on quality care.
- Monitored inventory levels of medical supplies, facilitating timely reorders to prevent shortages.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Responded to patient call lights to expedite appropriate follow-through.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
Phlebotomist Intern
CompuNet Clinical Laboratories
Dayton, OH
06.2018 - 09.2018
- Collected blood samples using various techniques, ensuring patient comfort and safety.
- Assisted in processing specimens for laboratory analysis, maintaining high accuracy standards.
- Prepared equipment and materials for blood draws, adhering to infection control protocols.
- Maintained accurate records of patient information and sample collection procedures.
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Cashier
hollister
11.2017 - 05.2018
- Keep the clothing racks filled and store in order while attending to shoppers at front counter and making sure patient satisfaction is met.
Front counter attendant
3 Dips Ice Cream Shoppe
03.2010 - 12.2015
- Make ice cream, serve ice cream, and keep store up to cleanliness standards while making sure each customer has an excellence experience.
Education
High School Graduate - undefined
Miamisburg High School
12.2014
Skills
- Time Organization
- Critical Thinker
- Customer Service Skills
- Adapt to change quickly
Timeline
Health Unit Coordinator
Kettering Medical Center
11.2020 - 01.2022
server
chuys
07.2018 - Current
Phlebotomist Intern
CompuNet Clinical Laboratories
06.2018 - 09.2018
Cashier
hollister
11.2017 - 05.2018
Front counter attendant
3 Dips Ice Cream Shoppe
03.2010 - 12.2015
High School Graduate - undefined
Miamisburg High School