Braden Capps
Lufkin
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling all situations with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Rusty Axe Brewing Company
Lufkin
10.2025 - 06.2026
- Managed multiple tables efficiently while maintaining high service standards.
- Addressed guest inquiries and resolved issues promptly to enhance satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted in training new servers on menu items and service protocols.
Server
Cheddars Stratch Kitchen
Lufkin
06.2025 - 10.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Travel Agent
Archer Travel Service
Colorado Springs
02.2025 - 05.2025
- Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Researched new destinations and attractions to enhance travel options for clients.
- Tracked client travel preferences and history to provide tailored travel advice.
- Conducted travel seminars and presentations to educate clients on new destinations and travel tips.
- Coordinated logistics for group travel arrangements to ensure seamless travel experiences.
- Cultivated relationships with suppliers such as airlines, hotels, and tour operators to secure discounted rates for clients.
- Guided customers in obtaining documents for international travel, focusing on passport applications and visa requirements.
Financial Consultant
Apex Legacy Financial Group
Colorado Springs
02.2025 - 05.2025
- Recommended tailored strategies to clients, enhancing their ability to achieve financial goals.
- Implemented financial plans and insurance strategies specifically tailored to client's financial goals.
- Created comprehensive financial plans that included retirement planning, cash flow analysis, estate planning and insurance coverage reviews.
- Assisted clients in understanding market conditions, clarifying implications for their investments.
- Developed and maintained strong client relationships through exceptional service and communication.
- Promoted business, resulting in increased customer base and revenue growth.
- Identified new business opportunities through networking and referrals.
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
Homeschool Teacher
Myself
Colorado Springs
08.2024 - 05.2025
- Tailored teaching methods and materials to accommodate different learning styles and abilities.
- Adapted teaching methods based on individual student needs while maintaining core curricular objectives.
- Provided comprehensive feedback to students on academic progress and areas for improvement.
- Tutored students needing extra help, providing tailored practice work to enhance concept understanding.
- Facilitated a broad range of subjects including mathematics, science, history, and English to ensure a well-rounded education.
- Observed students for specific learning styles and planned activities to maximize learning.
- Implemented strategies to incorporate movement and exercise for children's' well-being.
- Utilized educational technology and resources to create a dynamic learning environment.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Developed lesson plans, activities, and assessments to effectively track and support student progress.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Planned field trips to various educational institutions to enhance the classroom experience.
- Adapted to various educational philosophies and methodologies to best serve the student's educational needs.
Medic
US Army
Fort Belvoir
08.2016 - 05.2020
- Worked at the Ambulatory Procedure Unit (APU) (2016-2019)
- Executed IV setup, vital stats recording, and thorough patient history gathering for a daily average of 20 surgery-bound individuals.
- Mentored two soldiers, enhancing their professional development and readiness for military responsibilities.
- Trained over 100 Licensed Practical Nurse (LPN) students in IV administration.
- Ensured compliance with environmental and safety regulations, managed hazardous waste disposal, and upheld cleanliness standards for equipment and staff.
- Managed inventory of medical supplies and equipment, ensuring availability for emergency situations.
- Administered first aid and emergency care to patients in various settings, ensuring rapid response to medical needs.
- Monitored supplies and equipment inventory and replenished promptly before another emergency call.
- Counseled patients on health maintenance and disease prevention strategies.
- Dispensed medications according to physician orders while adhering to applicable laws.
- Assisted with surgical procedures by providing preoperative and postoperative care.
- Cross-trained at Post-Anesthesia Care Unit (PACU) (2016-2019)
- Facilitated patient discharge at Fort Belvoir Community Hospital, ensuring safe departure with an escort knowledgeable on the patient's recovery.
- Worked at Bravo Company as an Executive Secretary to First Sergeant (1SG) and the Commander of Bravo Company (2019-2020)
- Coordinated all meeting and appointment matters as well as taking short hand in meetings and assisting in the set up of PT Test and Material Check Events.
- Acted as Head Leave and Travel Coordinator at Bravo Company, overseeing soldiers' travel arrangements.
- Coordinated travel itineraries for Bravo Company soldiers, ensuring thorough bag checks and financial preparedness for events, schools, or deployments.
- Processed leave requests as Head Leave and Readiness/Training Coordinator, ensuring all Bravo Company soldiers met readiness and training requirements prior to approval.
Education
Some College (No Degree) - Medicine
Medic Advanced Individual Training
Fort Sam Houston, TX10-2016
Some College (No Degree) - Game Design
Tyler Junior College
Troup, TXSkills
- Customer service
- Effective communication
- POS operation
- Itinerary planning
- Booking management
- Travel planning
- Destination expertise
- Sales strategies
- Travel compliance
- Client management
- Relationship building
- Client retention
- Time organization
- Multitasking
- Reliability
- High volume environments
- Problem-solving
- Conflict management
- Critical thinking
- Social integration
- Teaching strategies
- Child development
- Student engagement
- Assessment design
- Field trip coordination
- Student-centered learning
- Behavior improvement
- Educational tools
- Technology integration
- Educational tools
- Standardized testing
- Goal development
- Student advocacy
- Locale research
- Emergency medicine
- Intravenous therapy
- Vital signs monitoring
- Oxygen therapy
- Cardiopulmonary resuscitation
- Advanced life support
- Poisoning treatment
- Burn treatment
- Heatstroke treatment
- Hypothermia treatment
- Fracture stabilization
- Stroke management
- Diabetic emergency care
- Allergy management
- Seizure management
- Cultural awareness
- Geography
- Locale research
- Vendor management
- Resort partnerships
- Package sales
- Company branding
- Strong negotiation
- Telemarketing
- Financial analysis
- Prospecting
- Product understanding
- Cross-selling techniques
- Insurance sales
- Cash management
- Food safety
- Upselling techniques
- Product understanding
- Cross-selling techniques
- Insurance sales
- Cash management
- POS operation
- Food safety
- Conflict management
- Diabetic emergency care
- Critical thinking
- Upselling techniques
Timeline
Server
Rusty Axe Brewing Company
10.2025 - 06.2026
Server
Cheddars Stratch Kitchen
06.2025 - 10.2025
Travel Agent
Archer Travel Service
02.2025 - 05.2025
Financial Consultant
Apex Legacy Financial Group
02.2025 - 05.2025
Homeschool Teacher
Myself
08.2024 - 05.2025
Medic
US Army
08.2016 - 05.2020
Some College (No Degree) - Medicine
Medic Advanced Individual Training
Some College (No Degree) - Game Design
Tyler Junior College