Alyssa Taylor
Warwick,RI
Summary
A seasoned professional with a proven track record at Rhode Island Uniform & Supply, adept in team leadership and customer service. Excelled in fostering positive relations and implementing strategic solutions, enhancing operational efficiency. Skilled in multitasking and problem-solving, consistently achieving objectives within tight deadlines.
Overview
11
11
years of professional experience
Work History
MANAGER
Rhode Island Uniform & Supply
07.2024 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Managed and motivated employees to be productive and engaged in work
- Established team priorities, maintained schedules and monitored performance
- Accomplished multiple tasks within established timeframes
EMBRIODER
Rhode Island Uniform & Supply
Johnston, RI
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Cocktail Server / Bartender
Telaviv Cigar Lounge
Providence, RI
04.2023 - 04.2024
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Server
Lemongrass Asian Bistro
Warwick, RI
08.2014 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
CUSTOMER SERVICE REP
IGT Solutions
Providence, RI
04.2017 - 07.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Developed strong product knowledge to provide informed recommendations based on individual customer needs
- Fostered positive experiences through welcoming interactions and extensive product knowledge
Education
High School Diploma -
Pilgrim High School
Warwick, RI06.2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Documentation and reporting
- Relationship building
- Project planning
- Sales techniques
- Policy implementation
- Negotiation
- Data analysis
- Computer skills
- Effective communication
- Positive attitude
- Attention to detail
- Multitasking
- Problem-solving
- Excellent communication
- Organizational skills
Timeline
MANAGER
Rhode Island Uniform & Supply
07.2024 - Current
Cocktail Server / Bartender
Telaviv Cigar Lounge
04.2023 - 04.2024
EMBRIODER
Rhode Island Uniform & Supply
04.2022 - Current
CUSTOMER SERVICE REP
IGT Solutions
04.2017 - 07.2022
Server
Lemongrass Asian Bistro
08.2014 - 04.2023
High School Diploma -
Pilgrim High School