Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Terrell

Glendale,AZ

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Amazon Flex
10.2017 - Current
  • Delivered packages efficiently while adhering to safety and traffic regulations.
  • Navigated routes using GPS technology to optimize delivery times.
  • Communicated effectively with customers to ensure satisfaction and resolve issues.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Retail Sales Associate

Bargain Bros
11.2024 - 10.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained organized sales floor by restocking merchandise and arranging displays effectively.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Engaged customers through effective communication, fostering loyalty and repeat business.

Retail Sales Associate

Herbal Wellness Center
07.2021 - 11.2024
  • Resolved customer inquiries and issues promptly, enhancing overall satisfaction rates.
  • Processed transactions efficiently, ensuring customer satisfaction through attentive service
  • Educated clients on proper usage and benefits of various products to enhance their experience
  • Monitored compliance with state regulations and internal policies to ensure safety standards
  • Received positive feedback from customers through excellent communication skills, product knowledge, and attention to detail in serving their needs.
  • Assisted in training new employees on store protocols, POS system usage, product knowledge, and other essential tasks.
  • Assisted customers in selecting products, providing knowledgeable recommendations based on individual needs

Server

IHOP
02.2017 - 06.2021
  • Delivered exceptional customer service, ensuring guest satisfaction and retention.
  • Managed food and beverage orders efficiently, minimizing wait times for customers.
  • Trained new staff on menu items and operational procedures, enhancing team performance.
  • Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
  • Maintained cleanliness and organization of dining area, promoting a welcoming environment.
  • Resolved customer complaints with professionalism, improving overall dining experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

GED -

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ
06-2019

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Cash handling
  • Retail sales

Timeline

Retail Sales Associate

Bargain Bros
11.2024 - 10.2025

Retail Sales Associate

Herbal Wellness Center
07.2021 - 11.2024

Delivery Driver

Amazon Flex
10.2017 - Current

Server

IHOP
02.2017 - 06.2021

GED -

Maricopa Community Colleges, Rio Salado Community College

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