Alyssa Thomas
Summary
Tenacious yet malleable individual with experience in community projects and staff training. Known for exceptional communication and conflict resolution skills, ready to drive and assist impactful initiatives that promote growth and collaboration.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Shift Supervisor
Main Event Entertainment
Lutz
07.2025 - Current
- Led team members during shifts to ensure operational efficiency.
- Trained new staff on service standards and safety procedures.
- Monitored guest experiences to maintain high satisfaction levels.
- Resolved guest concerns to improve service quality and guest satisfaction.
- Executed cash handling duties, including counting money, balancing registers, and preparing bank deposits accurately.
- Assumed roles in serving, bartending, and party hosting during shifts.
Team Lead and Social Media Coordinator
Out of Zion, Children's Cancer Center
Tampa
06.2018 - Current
- Designed outreach post to inform the community on happenings within the program
- Provided one on one companionship for children dealing with cancer and/or disabilities
- Contributed to creating a space of normalcy for families
Student Volunteer
Debbie Waugh
Milledgeville
09.2024 - 10.2025
- Executed events to secure funding for farm growth
- Coordinated logistics for various fundraising events
- Contributed to the development of a conservation easement to turn personal property into a nonprofit educational farm for the students of Middle Georgia State University in Macon.
Bookseller
Barnes & Noble
Tampa
04.2024 - 09.2024
- Guided customers in selecting and purchasing books to enhance their shopping experience.
- Welcomed customers upon entry to create a friendly atmosphere and encourage engagement.
- Executed floor moves, merchandising, and display maintenance to ensure sales areas were well-stocked and visually appealing.
- Supported cafe operations during busy periods
Education
Global Business - International Studies
University of South Florida
Tampa, FL 08.2022 - 05.2026
Paralegal Studies Certification
Florida Atlantic University
Boca Raton, FLSkills
- Staff management
- Team leadership
- Project management
- Sales techniques
- Customer Service
- Time management
- Conflict resolution
- Communication skills
- Data entry
Education and Training
other
Languages
- Spanish
- Arabic
References
References available upon request.
Timeline
Shift Supervisor
Main Event Entertainment
07.2025 - Current
Student Volunteer
Debbie Waugh
09.2024 - 10.2025
Bookseller
Barnes & Noble
04.2024 - 09.2024
Global Business - International Studies
University of South Florida
08.2022 - 05.2026
Team Lead and Social Media Coordinator
Out of Zion, Children's Cancer Center
06.2018 - Current
Paralegal Studies Certification
Florida Atlantic University