Alyssa Thweatt
Mineola,TX
Overview
2026
2026
years of professional experience
Work History
Billing Clerk
North Collin Special Utility District
- Answer phone calls to help customers make payments, service orders, answer questions, make changes to account, and any other help I can offer over the phone.
- Send emails
- Scanning, filing, printing, fax
- Set up new accounts
- Process bills, NSF, late, service fees, PYRDs, payment arrangements
- Create/close service orders for field techs
- Cash register, counting/handling money
- Typing/computer skills
- Beacon uploads for meter reads
- Notary
Financial Center Service Associate
Independent Financial
Farmersville, TX
01.2023 - Current
- Open new accounts including but not limited to checking, savings, CD's
- Offer excellent service and build strong rapport with customers to develop and maintain strong relationships and trust
- Actively participate in meeting financial center sales goals by participating in workplace banking events, cross-selling applicable financial products and services to meet customers' needs, and referring customers to other lines of bank business to expand existing relationships
Teller
Commercial Bank of Texas
Farmersville, TX
01.2021 - 01.2023
- Processed teller transactions accurately and timely
- Handled banking duties such as: balancing teller drawers, refilling the ATM, and opening accounts
- Attended marketing events such as Chamber of Commerce meeting
Customer Service Associate
Farmersville Feed & Grain
Farmersville, TX
01.2021 - 12.2021
- Utilized cash register to complete daily transitions to assist customers
- Collaborate with co-workers to ensure our customers received the best service
- Managed inventory
Cashier
Eden Garden & Landscape Supply
Lathrop, CA
01.2018 - 01.2021
- Interacted and assisted customers daily
- Unloaded pallets and stocked shelves
- Keep up with basic store maintenance duties in store
Education
High School -
Ripon High School
01.2018
Skills
- Data entry
- Data entry proficiency
- Invoice processing
- Customer service
- Customer communication
- Accuracy and precision
- Data inputting
- Payment transactions
- Security procedures
- Account management
- Deadline oriented
- Records research
- Dispute resolution
- Billing statement review
- Payment processing
- Financial data entry
- Billing and invoicing
- Paperwork and documentation
- Customer relations
- Purchase orders
- Customer contact
- Fee and charge computation
- Customer account management
- Account updating
- Financial transactions
- Relationship building
- Customer service support
- Mail sorting
Timeline
Financial Center Service Associate
Independent Financial
01.2023 - Current
Teller
Commercial Bank of Texas
01.2021 - 01.2023
Customer Service Associate
Farmersville Feed & Grain
01.2021 - 12.2021
Cashier
Eden Garden & Landscape Supply
01.2018 - 01.2021
High School -
Ripon High School
Billing Clerk
North Collin Special Utility District