Alyssa Torres
San Jacinto,CA
Overview
4
4
years of professional experience
Work History
Recruitment and Enrollment Specialist
Big Brothers Big Sisters
Riverside, California
06.2025 - Current
- Drive recruitment strategy to enhance youth and volunteer enrollment across assigned regions
- Manage full enrollment pipeline, including outreach, screening, and onboarding
- Track and convert applicants using Salesforce, increasing applicant engagement and enrollment conversion
- Build partnerships with schools and community organizations to expand program reach
- Lead presentations and outreach events to generate awareness and qualified applicants
- Partner with program teams to facilitate successful matches and support long-term participant retention
Site Program Manager II
Think Together
Riverside, California
09.2024 - 04.2025
- Directed operations for a program serving 300+ students, ensuring consistent program quality and delivery
- Led and developed a team of 20+ staff, improving performance, accountability, and retention
- Managed program budget and resource allocation to meet operational goals
- Ran weekly performance meetings to track KPIs and align team execution
- Partnered with school and district leaders to implement and sustain program initiatives
Site Program Manager
Think Together
Riverside, California
10.2023 - 06.2024
- Increased attendance from 80.5% to 92.5% (+12%) in 3 months through targeted engagement strategies
- Strengthened relationships with school leadership to align program goals and execution
- Reduced behavioral incidents by implementing structured program improvements
- Owned reporting and compliance, maintaining accurate data in Salesforce
- Trained and coached staff, improving team capability and performance
Site Coordinator
Think Together
Riverside, California
01.2023 - 08.2023
- Managed daily program operations, including staff coordination and scheduling
- Led team meetings to improve program quality and execution
- Organized field trips and enrichment activities to increase student engagement
- Designed lesson plans aligned with curriculum standards and program goals
Naturalist
Three Oaks Outdoor Science School
Lake Arrowhead, California
09.2022 - 01.2023
- Delivered hands-on science instruction to groups of 25–35 students
- Designed engaging lessons aligned with state standards
- Led outdoor education programs focused on science and conservation
Instructional Aide & Sports Coach
Elevo Learning
Moreno Valley, California
11.2021 - 07.2022
- Assisted in classroom instruction to enhance student understanding and engagement
- Guided students in fitness and wellness programs to promote healthy habits
- Facilitated positive behavior and organized structured learning environments
Education
Bachelor of Arts - Asian Studies
Indiana University of Pennsylvania
Indiana, PA05-2019
Skills
- Team leadership
- Talent development
- Budget Management
- Data-driven decision making
- Program strategy and operations
- Salesforce proficiency
- Process enhancement
- Partnership Development
- Stakeholder Communication
- Recruitment Optimization
Professional Summary
Experienced program manager specializing in recruitment and enrollment strategies for youth organizations. Proven track record in building strategic partnerships and enhancing program participation through data-driven initiatives. Expertise in team leadership and operational efficiency across diverse educational settings.
Timeline
Recruitment and Enrollment Specialist
Big Brothers Big Sisters
06.2025 - Current
Site Program Manager II
Think Together
09.2024 - 04.2025
Site Program Manager
Think Together
10.2023 - 06.2024
Site Coordinator
Think Together
01.2023 - 08.2023
Naturalist
Three Oaks Outdoor Science School
09.2022 - 01.2023
Instructional Aide & Sports Coach
Elevo Learning
11.2021 - 07.2022
Bachelor of Arts - Asian Studies
Indiana University of Pennsylvania