Alyssa Tulloch
Saint Paul,MN
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Shift Leader
Caribou Coffee
06.2023 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Completed cash and credit card transactions accurately using POS software.
Fulfillment Team Member
Target
01.2023 - 06.2023
- Checked inventory and selected products from specific locations based upon availability.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Picked and packed order items.
- Interacted with guests in friendly and knowledgeable way.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Fine Art Production
White House Custom Color
08.2022 - 01.2023
- Helped artwork meet standards of quality and accuracy.
- Selected and purchased materials for art projects.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Shift Leader
Caribou Coffee
03.2021 - 08.2022
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
High School Diploma -
Creative Arts Secondary School
Saint Paul, MN08.2019
Skills
- Operations Support
- Customer Service Management
- Conflict Resolution
- Interpersonal Relations
- Equipment Troubleshooting
- Positive Attitude
- Team Supervision
Timeline
Shift Leader
Caribou Coffee
06.2023 - Current
Fulfillment Team Member
Target
01.2023 - 06.2023
Fine Art Production
White House Custom Color
08.2022 - 01.2023
Shift Leader
Caribou Coffee
03.2021 - 08.2022
High School Diploma -
Creative Arts Secondary School