Alyssa Vasquez
Oswego,NY
Summary
Motivated Worker with exceptional social skills, multitasking skills, and customer service background. Enthusiastic attitude to work and collaborate with others. Strong leader and works effectively within teams on timely preparation times. Has had multiple leadership roles including being the captain of a cheerleading and field hockey team and managing a popular ice cream chain.
Overview
3
3
years of professional experience
Work History
Manager
Ralph's Famous Italian Ice
02.2022 - Current
- Took course and exam to be certified to be food manager in Suffolk County, NY.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member and customer conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained incoming employees to meet expectations of job.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Food Service Worker
Strathmore Bagels
11.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Food Service Worker
Sweet And Savory
09.2021 - 02.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Opened and closed location.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier
Giuntas Meat Farms
01.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Adolescent Education: Social Studies
SUNY Oswego
Oswego, NY2027
High School Diploma -
Comsewogue High School
Port Jefferson Station, NY06.2023
Skills
- Employee Training
- Managing Multiple Tasks
- Team Leadership
- Scheduling and Coordinating
- Reconciling Cash Drawers
- Food and Beverage Management
- Works Well Under Pressure
Cheerleading Captain
Has been a gymnast since age 7 and switched over to cheerleading in middle school. Instantly got pulled up to varsity freshman year of high school and has competed at UCA Nationals on the Comsewogue High School team three times. Has never been side lined and got promoted to captain. Duties as captain was to rally up the student section and be in charge of school pride events and fundraisers and was very respected in the program and school. Senior year led team to a perfect routine at Nationals and got awarded Best Motivator and All-Division in Suffolk County.
Field Hockey
Played Field Hockey for multiple years and was promoted to captain every year. Knows the gameplay in and out and quit to fully pursue Cheerleading.
Bowling
Was on multiple leagues most of life and has won scholarship money through a scholarship league, Was on the varsity team for Bowlolympics for Port Jeff Bowl. It is a family sport passed down through multiple generations and plan on pursing again in the future.
Timeline
Food Service Worker
Strathmore Bagels
11.2022 - Current
Manager
Ralph's Famous Italian Ice
02.2022 - Current
Food Service Worker
Sweet And Savory
09.2021 - 02.2022
Cashier
Giuntas Meat Farms
01.2021 - 11.2021
Bachelor of Science - Adolescent Education: Social Studies
SUNY Oswego
High School Diploma -
Comsewogue High School