Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Alyssa Wang

Lake Oswego,OR

Summary

Proactive and goal-oriented professional with excellent time management, problem-solving skills, reliability, and adaptability. Swift learner committed to driving team success and contributing to organizational growth. Detail-oriented with exceptional communication and project management skills, able to handle multiple tasks effectively in fast-paced environments. Recognized for proactive problem-solving and optimizing processes to support team objectives.

Overview

4
4
years of professional experience

Work History

Operations Specialist

Columbia Sportswear
07.2024 - 05.2025
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Devised and implemented processes and procedures to streamline operations.

Retail Keyholder

Columbia Sportswear
12.2023 - 07.2024
  • Performed category maintenance by rotating products according to company product rotation policy.
  • Maintained confidentiality and security of sales records and operational reports.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Retail Sales Associate

Columbia Sportswear
09.2023 - 12.2023
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Coordinate with receiving teams to ensure optimal inventory levels on the sales floor and in visual merchandising displays.
  • Customer satisfaction score of 95% was achieved after effective communication, identifying and fixing product issues, and correcting pricing errors.
  • Identifying upsell opportunities and helping customers discover new products.

Material Intern

Yaw Liamy Enterprise
03.2023 - 06.2023
  • Met and collaborated with clients to ascertain desired results and laboratory testing objectives.
  • Maintained detailed journals of all methods used in testing and research conducted by laboratory scientists.
  • Wrote and updated reports on compiled material test data gleaned from experiments and shared results with fellow scientists.

Team Lead

T4 Tea For U
12.2020 - 03.2023
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Worked different stations to provide optimal coverage and meet production goals.

Material Marketing Intern

ShinJinTex
06.2022 - 08.2022
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.

Education

Bachelor of Arts - Sport Business and Chinese

University of Oregon
Eugene, OR
03.2023

Skills

  • Strong interpersonal communication
  • Effective team management
  • Strategic Planning and Coordination
  • Data analysis proficiency
  • Visual merchandising strategies
  • Employee oversight
  • Risk management in loss prevention
  • Analytical problem solving
  • Workforce optimization strategies
  • Personnel assessment

Timeline

Operations Specialist

Columbia Sportswear
07.2024 - 05.2025

Retail Keyholder

Columbia Sportswear
12.2023 - 07.2024

Retail Sales Associate

Columbia Sportswear
09.2023 - 12.2023

Material Intern

Yaw Liamy Enterprise
03.2023 - 06.2023

Material Marketing Intern

ShinJinTex
06.2022 - 08.2022

Team Lead

T4 Tea For U
12.2020 - 03.2023

Bachelor of Arts - Sport Business and Chinese

University of Oregon

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Alyssa Wang