Linta Annie Mohan
Glen Allen,Virginia
Summary
Experienced IT Professional with 7.5+ years in PMO-Project Coordination/Management/Insurance & Banking. Strong team management skills. Extensive exposure to International & Financial markets (US, UK, BSE). Proven track record of responsibility and dedication. Exceptional analytical and problem-solving abilities with expertise in computer operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Insurance Operations Specialist Level 2
Allianz Cornhill Services Ltd.
03.2013 - 05.2016
- Policy administration which includes renewals, releases, cancellations and MTAs
- Processing policies for several brokers who include Lloyds, Acturis, Premier line, Masonic halls etc
- Maintaining regular follow ups regarding the referral /query cases sent to UK
- Anticipates potential difficulties in meeting targets and takes proper action
- Referral point of contact for team
- Handling additional work other than allocated work
- Consistently meeting targets
- Contributes constructive ideas for improvement to work processes, customer service etc
- Preparing reports for the team leader and management board
- Designed and coordinated training programs for employees in order to enhance work efficiency.
Senior Executive in Retail Instalments team – Broker account
Allianz Cornhill Services Ltd.
04.2012 - 03.2013
- Responsible for collection of outstanding debt from clients on behalf of Brokers
- Resolving customer queries over the phone and through email
- Credit management of accounts to ensure that outstanding due is within acceptable limits
- Collection of outstanding premiums from account holders
- Managing defaulters of premium payments & termination of contracts if required
- Managing arrears within the SLA as agreed with the client
- Relationship meetings with UK stakeholders
- Managing credit card payment for customers and maintaining confidentiality
- Preparing reports for the team leader
- Designed and coordinated training programs for employees in order to enhance work efficiency.
Senior Executive in Retail BMW Migration
Allianz Cornhill Services Ltd.
05.2011 - 03.2012
- Compare TIA with customer checklist to update BMW Migration quotes
- Creation of New Business policies
- Document release and renewal for migration quotes
- Apply NCD rules as appropriate.
Accounts Executive
M George Muthoot Finance Ltd.
10.2009 - 04.2011
- Preparation of Cash Book
- Handling overseas financial transactions
- Foreign Exchange money transfer
- Front office day to day banking transactions.
Operations Executive
Reliance Money Ltd (Group of Reliance Capital)
07.2008 - 03.2009
- Opening Demat accounts for customers
- Processing Commodities Documentations
- Managing Franchisee Documentation for Sub Brokers
- Processing of Distributor Emphalment Applications
- Handling Branch Queries including Online Trading portals.
Education
MBA - Finance and Marketing
R.M.K Engineering College, Anna University, Chennai
B.Com - CS
Bhakthavatsalam Memorial College, Madras University Chennai
Skills
- Team Leadership
- Strong Analytical Skills
- Skilled in Computer Operations
- Effective Time Management
- Strong Interpersonal Communication
- Effective Presentation Skills
- Customer Interaction
- Team Leadership
- Workforce Coordination
- Client Support
- Customer Relationship Management
- Policy Knowledge
- Policy Administration
- Operational Efficiency Management
Certification
Opex Yellow Belt Certified in Dec 2012.
Personal Information
- Date of Birth: 09/27/1985
- Marital Status: Married
Awards
- Received Rising Star award for the best performer for the year June 2011.
- Received Highfliers and Starlets awards for best performance showcased during the year (2011-2015).
- Received awards for various cultural events conducted at ACIS.
- Received Power Up Certificate.
Timeline
Senior Insurance Operations Specialist Level 2
Allianz Cornhill Services Ltd.
03.2013 - 05.2016
Senior Executive in Retail Instalments team – Broker account
Allianz Cornhill Services Ltd.
04.2012 - 03.2013
Senior Executive in Retail BMW Migration
Allianz Cornhill Services Ltd.
05.2011 - 03.2012
Accounts Executive
M George Muthoot Finance Ltd.
10.2009 - 04.2011
Operations Executive
Reliance Money Ltd (Group of Reliance Capital)
07.2008 - 03.2009
Opex Yellow Belt Certified in Dec 2012.
MBA - Finance and Marketing
R.M.K Engineering College, Anna University, Chennai
B.Com - CS
Bhakthavatsalam Memorial College, Madras University Chennai
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