Alyssa Warren
Stone Mountain,GA
Summary
Adept at driving sales and enhancing customer experiences, I leveraged department resets and customer engagement skills at Target to significantly improve customer satisfaction. As an Assistant Store Manager at Family Dollar, I excelled in team collaboration and leadership, contributing to a noticeable increase in store performance. My approach combines strategic merchandising with effective communication, fostering both team and customer loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Target
Atlanta, GA
08.2024 - Current
- Demonstrated product features to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Participated in team meetings and training sessions.
Retail Sales Associate
Target
Atlanta, GA
11.2016 - 05.2025
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers with finding the right product for their needs.
Assistant Store Manager
Family Dollar
Stone Mountain, GA
09.2023 - 06.2024
- Maintained a safe working environment by enforcing safety regulations.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Monitored sales activities "Improved customer satisfaction by 10%." to ensure that customers receive satisfactory service and quality goods.
Retail Sales Associate
Marshalls
Atlanta, GA
05.2021 - 08.2023
- Demonstrated product features to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
- Stocked shelves with merchandise according to company standards.
Retail Merchandiser
Stone Mountain Park
Stone Mountain, GA
05.2013 - 06.2016
- Performed data entry tasks related to the tracking of inventory levels.
- Provided training on merchandising techniques and procedures to new staff members.
- Conducted regular audits of store inventories and restocked shelves as needed.
- Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products.
- Managed customer relationships to ensure satisfaction and loyalty.
Education
Diploma - Dental Assistant
Altierus Career College
Norcross, GA12-2022
High School Diploma -
Miller Grove High School
Lithonia, GA05-2016
Bachelor of Science - Early Childhood Education And Care
University of Phoenix
Tempe, AZSkills
- Department reset
- Discount application
- Stockroom safety procedures
- Customer engagement
- Display setup
- Rapport development
- Teamwork and collaboration
- Customer assistance
Certification
- Certificate in Expanded Duties Dental Assisting
- HIPAA/OSHA/CPR Certification
- Radiation Safety Certification
Timeline
Retail Sales Associate
Target
08.2024 - Current
Assistant Store Manager
Family Dollar
09.2023 - 06.2024
Retail Sales Associate
Marshalls
05.2021 - 08.2023
Retail Sales Associate
Target
11.2016 - 05.2025
Retail Merchandiser
Stone Mountain Park
05.2013 - 06.2016
Diploma - Dental Assistant
Altierus Career College
High School Diploma -
Miller Grove High School
Bachelor of Science - Early Childhood Education And Care
University of Phoenix