Summary
Overview
Work History
Education
Skills
References
Timeline
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Alyssa Weigel

FORT WORTH

Summary

Dynamic leader with expertise in team management and customer service, honed at Buc-ee's. Proven track record in process optimization and staff training, enhancing operational efficiency by 20%. Skilled in Microsoft Office and analytical problem resolution, driving successful outcomes through effective communication and strategic planning.

Overview

7
7
years of professional experience

Work History

Team Leader

Buc-ee's
Fort Worth
02.2023 - 09.2025
  • Led team in daily operations and customer service initiatives to improve customer satisfaction.
  • Implemented training programs to enhance team skills and knowledge, fostering a more capable workforce.
  • Supervised inventory management, ensuring timely product availability to support sales.

Security Guard

Gardaworld
Fort Worth
11.2021 - 11.2022
  • Conducted regular patrols to identify security risks, maintaining order and deterring incidents.
  • Monitored premises to prevent unauthorized access, enhancing overall safety.
  • Assisted in emergency response procedures during critical situations.
  • Documented daily activities and incidents in detailed reports, providing insights for security assessments.

Delivery Driver

GoPuff
Fort Worth
07.2021 - 10.2021
  • Delivered orders to customers on time, ensuring satisfaction and reliability.
  • Transported and delivered items safely, minimizing potential damage or loss.
  • Collaborated with warehouse staff to enhance order fulfillment efficiency.

Delivery Driver

Domino's
Fort Worth
12.2020 - 06.2021
  • Delivered goods promptly while ensuring compliance with speed limits and traffic regulations to enhance customer satisfaction.
  • Navigated efficiently using GPS tools to optimize delivery routes.
  • Resolved customer service complaints professionally and knowledgeably to foster trust and loyalty within the customer base.

Sortation Associate

Amazon
Fort Worth
06.2020 - 10.2020
  • Operated sortation equipment to ensure timely organization of packages.
  • Trained new associates on sorting procedures to enhance team readiness.
  • Worked extended shifts during peak periods to maintain operational flow.

Team Leader

BUC-EE'S
Fort Worth
02.2019 - 06.2020
  • Trained new staff on POS systems, company policies, and guest services to ensure consistent service delivery.
  • Resolved customer concerns by providing effective solutions and support during service interactions.
  • Employed interpersonal and communication skills to enhance customer and employee interactions.
  • Controlled weekly truck orders and led inventory count.

Education

High School Diploma -

Napa High School
Napa, CA
06.2018

Skills

  • Team management expertise
  • Project management
  • Process optimization
  • Staff training
  • Analytical problem-solving
  • Microsoft Office proficiency
  • Customer service

References

References available upon request.

Timeline

Team Leader

Buc-ee's
02.2023 - 09.2025

Security Guard

Gardaworld
11.2021 - 11.2022

Delivery Driver

GoPuff
07.2021 - 10.2021

Delivery Driver

Domino's
12.2020 - 06.2021

Sortation Associate

Amazon
06.2020 - 10.2020

Team Leader

BUC-EE'S
02.2019 - 06.2020

High School Diploma -

Napa High School
Alyssa Weigel