Alyssa Weiss
Titusville
Summary
Detail-oriented and highly organized professional with experience as a child protective investigator, bringing strong administrative skills to an administrative assistant role. Trained in in-depth background analysis and comprehensive interviewing, with a proven ability to manage sensitive information accurately and confidentially. Demonstrated strengths in organization, time management, documentation, and productivity within fast-paced high-responsibility environments. Adept at prioritizing tasks, supporting teams, and maintaining efficient office operations while exercising sound judgement and professionalism.
Overview
16
16
years of professional experience
Work History
Child Protective Investigator
Department of Children and Family Services
Titusville
03.2025 - Current
- Facilitated communication between involved parties while protecting confidentiality of information.
- Maintained confidentiality through stringent handling of charts and data.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Conducted detailed background analysis and information verification
- Coordinated schedules, tracked deadlines, and prioritized tasks in a fast-paced environment
- Managed high volume documentation with accuracy, ensuring compliance with policies and deadlines
- Maintained highly organized digital and physical files containing sensitive and confidential information
- Ensured compliance with state regulations regarding child abuse investigations.
- Developed strategies for working effectively with clients from diverse backgrounds.
Store Manager
Aeropostale
Merritt Island
08.2023 - 02.2025
- Managed daily operations, ensuring efficient workflow, organization, and adherence to company procedures
- Coordinated employee schedules, payroll, and coverage to maintain consistent operational productivity
- Maintained accurate records including sales reports, inventory logs, and administrative documentation
- Processed financial transactions, reconciled reports, and ensured accuracy in daily reporting
- Trained, supervised, and supported employees to ensure compliance with policy and performance standards
- Communicated with vendors, corporate offices, and management teams to support business operations
- Prioritized multiple tasks in a fast-paced environment while meeting deadlines and operational goals
- Ensured compliance whit company policies, procedures, and documentation requirements
Assistant Store Manager
Aeropostale
Merritt Island
01.2016 - 08.2023
- Merchandising Manager: Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Produced various design layouts for window, interior and sign displays and floor plans.
- Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Examined merchandise to correctly price and display products.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
- Planned and launched policies and procedures to minimize asset losses.
Sales Lead Manager
Aeropostale
Melbourne
05.2014 - 01.2016
- Led training sessions for new sales associates to enhance product knowledge.
- Developed and implemented sales strategies to improve customer engagement.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Supervised daily operations to ensure exceptional customer service standards.
- Coordinated staff schedules to optimize team performance during peak hours.
- Mentored team members on effective selling techniques and customer interactions.
Server
Chuck E Cheese
Melbourne Beach
05.2011 - 09.2014
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Sales Associate
Aeropostale
Melbourne
05.2010 - 09.2014
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Handled customer inquiries and resolved issues in a timely manner.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Science - Organizational Management
Eastern Florida State College
Cocoa, FL05-2022
Associate of Science - Criminal Justice
Eastern Florida State College
Cocoa, FL12-2020
Skills
- Managed high-volume documentation with accuracy, ensuring compliance with policies and deadlines
- Coordinated schedules and tracked deadlines
- Communicated with clients, colleagues, and external partners
- Organization and record maintenance
- Productivity in high volume, fast paced environments
- Attention to detail and accuracy
- Rapport building with diverse populations
- Collaboration with multidisciplinary teams
- Court-related documentation support
- Confidential information handling (HIPAA-adjacent and sensitive records)
- Prepared clear, concise written reports and professional correspondence
- Supported team operations through administrative coordination and workflow organization
- Demonstrated career progression within an organization, from entry level to leadership roles reflecting reliability, leadership, and strong performance
Timeline
Child Protective Investigator
Department of Children and Family Services
03.2025 - Current
Store Manager
Aeropostale
08.2023 - 02.2025
Assistant Store Manager
Aeropostale
01.2016 - 08.2023
Sales Lead Manager
Aeropostale
05.2014 - 01.2016
Server
Chuck E Cheese
05.2011 - 09.2014
Sales Associate
Aeropostale
05.2010 - 09.2014
Bachelor of Science - Organizational Management
Eastern Florida State College
Associate of Science - Criminal Justice
Eastern Florida State College