Alyssa Wert
New York,NY
Summary
Encouraging and passionate people manager, skilled in the ability of leading through excellence and motivating strong collaborative teams. Using independent decision-making skills while making sound judgment that positively impacts personal and company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager of Guest Experience
Lululemon Cobble Hill
08.2022 - Current
- Implemented our Store Manager's overall vision cascading to all team members.
- Measured efficient receiving procedures, ensuring accurate floor stocked levels to support Guest Experience and maximize labour.
- Facilitating in-the-moment feedback sessions with peers and direct reports to ensure team commitments and performance metrics set by management.
- Drove consecutive weekly 25% and up conversion and 90% to monthly sales target by providing hospitable customer experience and product knowledge.
- Established supportive and collaborative relationships with all direct reports, focusing on personal and professional development.
Key Leader
Lululemon Cobble Hill
03.2022 - 08.2022
- Leveraging key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges.
- Implementing exceptional Guest Experience, performance management, efficient receiving procedures, planning and strategy facilitation.
- Coaching and developing educators with aquiring a open mind,while cultivating inclusive team environments by way of empathy and curiosity.
Contract Key Leader
Lululemon Meatpacking
08.2021 - 03.2022
- Ensuring an inclusive team environment by leading by example in support of team members.
- Held responsibilities in facilitating outstanding Guest Experiences, overseeing all operations of the retail floor and BOH.
- Driving key results in fast paced environments while upholding safety policies and procedures.
Full-Time Educator
Lululemon Meatpacking
09.2019 - 08.2021
- Ensuring to create both an inclusive/authentic guest experience for all guest.
- Expounding on my knowledge of lululemon's 4 F's and Inventory management
- Demonstrating while also executing inclusive team environments through IDEA
- Participating alongside my Assistant Manager and Key Leader in several group interviews.
Full-Time Educator
Lululemon Miricale Mile Pop-Up
10.2018 - 08.2019
- Effectively making sure to educate guest, inventory management, and expanding my knowledge with operational tasks.
- Appointed to designated Bra Lead, assisted in enrolling the team on the many styles, features, and functions of the company's Bra's
Education
Associate of Arts - General Studies
College of Southern Nevada
Las Vegas, NV05.2022
High School Diploma -
Las Vegas Academy Of Int'l Studies Performing And Visual Ar
Las Vegas, NV06.2015
Skills
- Innovative Thinking
- Delegation
- Scheduling
- Communication Skills
Hard Skills
- Empathetic
- Confident
- Tenacious
- Ambitious
Soft Skills
Timeline
Assistant Manager of Guest Experience
Lululemon Cobble Hill
08.2022 - Current
Key Leader
Lululemon Cobble Hill
03.2022 - 08.2022
Contract Key Leader
Lululemon Meatpacking
08.2021 - 03.2022
Full-Time Educator
Lululemon Meatpacking
09.2019 - 08.2021
Full-Time Educator
Lululemon Miricale Mile Pop-Up
10.2018 - 08.2019
Associate of Arts - General Studies
College of Southern Nevada
High School Diploma -
Las Vegas Academy Of Int'l Studies Performing And Visual Ar
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