Alyssa Williams
East Wenatchee
Summary
Dynamic professional with a proven track record at Fairfield Inn and Suites Marriott, excelling in customer service and guest account management. Adept at maintaining organized records and collaborating with teams to enhance operational efficiency. Recognized for delivering exceptional experiences while ensuring cleanliness and organization in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Fairfield Inn And Suites Marriott
East Wenatchee
07.2023 - 01.2025
- Provided exceptional customer service by greeting and assisting guests with check-in and check-out procedures.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Kept records of room availability and guest accounts, manually or using computers.
- Assisted with office administrative duties, including organizing documents and maintaining guest files
Merchandise Stocker
Walmart
Wasilla
08.2020 - 06.2023
- Organized and stocked inventory to ensure shelves were stocked and properly labeled.
- Assisted customers with locating products.
- Coordinated with team members to maintain clean and organized aisles.
Sandwich Artist
Subway
Palmer
04.2019 - 07.2020
- Prepared and assembled food items according to customer specifications in a fast-paced environment.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained the cleanliness standards.
Education
High School Diploma -
Palmer High School
Palmer, AK05-2019
Skills
- Customer service
- Check-in procedures
- Guest account management
- Office administration
- Record keeping
- Team collaboration
Certification
- Currently enrolled in a Microsoft suites class at Skillsource working on certification.
Timeline
Front Desk Agent
Fairfield Inn And Suites Marriott
07.2023 - 01.2025
Merchandise Stocker
Walmart
08.2020 - 06.2023
Sandwich Artist
Subway
04.2019 - 07.2020
High School Diploma -
Palmer High School
Similar Profiles
Olman RamirezOlman Ramirez
Front Desk Receptionist at Fairfield Inn And Suites MarriottFront Desk Receptionist at Fairfield Inn And Suites Marriott
Jillian RuddJillian Rudd
Housekeeper at Fairfield Inn And Suites MarriottHousekeeper at Fairfield Inn And Suites Marriott
Ashleigh MitchellAshleigh Mitchell
Front Desk at Fairfield Inn And Suites MarriottFront Desk at Fairfield Inn And Suites Marriott