Alyssa Woods
KYLERTOWN ,PA
Summary
My name is Alyssa Woods I have experience from being a vet tech for about ten years, from also working at UPMC Altoona in the radiology unit, and working in a doctors office with children and adults. In my spare time we have a farm we raise beef cows, goats, chickens, pigs and rabbits. I also have a Certified Therapy Dog Radar he is a germanshepherd, he goes to schools and helps children with disabilities and also goes to the shaw library in Clearfield and children with reading disabilities read to Radar. We also go to hospitals as well and do Therapy work with sick patients that Radar helps them. I also have three step Children Eyan, Raya and Mason.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
The caring Health Care Network
03.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
- Greeted visitors warmly, creating positive first impression of organization.
- Organized and maintained files and records to ensure up-to-date documentation.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Collected Type payments, processed transactions and updated relevant records.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Cleaning Lists
- End of day Deposit
- Give clients there specimen cup
- Send clients there check in paper work
Radiology Secretary
UPMC Altoona
Altoona, PA
09.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Conducted patient intake interviews, recording and documenting relevant information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
Vet Assistant
Cpvets
State College, PA
08.2019 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Assisted senior staff with blood analyses and physical assessments.
- Performed testing and completed blood counts.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Provided customer support to clients, answering questions and addressing concerns.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Educated clients on post-surgical care and nutrition.
- Assisted veterinarians with euthanasia of animals.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Monitored vital signs and provided nursing care for animals.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Prepared and administered diets and feedings according to instructions.
- Observed animals for signs of distress or illness.
- Groomed and bathed animals to maintain hygiene and appearance.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Prepared animals for surgical procedures.
- Followed safety protocols for handling animals.
- Collected patient biopsies and blood samples for laboratory analysis.
- Monitored laboratory animal behavior and health.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected and processed samples for laboratory testing.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisted with adoption process and post-adoption follow-up, providing support and addressing any arising issues.
- Answered owner animal health questions and advised on best care practices.
- Assisted in examination and treatment of animals in veterinary clinic.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Maintained clean and safe animal living areas.
- Restrained animals for examination and treatment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Kept detailed records of animal treatments and medications.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Veterinary Assistant
Animal Hospital Of Dubios
Dubios
05.2019 - 08.2020
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Prepared animals for surgical procedures.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Provided customer support to clients, answering questions and addressing concerns.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Observed animals for signs of distress or illness.
- Collected and processed samples for laboratory testing.
- Kept detailed records of animal treatments and medications.
- Performed testing and completed blood counts.
- Monitored vital signs and provided nursing care for animals.
- Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted in examination and treatment of animals in veterinary clinic.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Educated clients on post-surgical care and nutrition.
- Followed safety protocols for handling animals.
- Assisted senior staff with blood analyses and physical assessments.
- Assisted veterinarians with euthanasia of animals.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Monitored laboratory animal behavior and health.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Maintained clean and safe animal living areas.
- Prepared and administered diets and feedings according to instructions.
- Groomed and bathed animals to maintain hygiene and appearance.
Vet Assistant
Dr.Herring
Clearfield
04.2013 - 01.2014
- Collected and processed samples for laboratory testing.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Restrained animals for examination and treatment.
- Observed animals for signs of distress or illness.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided customer support to clients, answering questions and addressing concerns.
- Collected patient biopsies and blood samples for laboratory analysis.
- Monitored laboratory animal behavior and health.
- Kept detailed records of animal treatments and medications.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in examination and treatment of animals in veterinary clinic.
- Performed testing and completed blood counts.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Followed safety protocols for handling animals.
- Prepared animals for surgical procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Educated clients on post-surgical care and nutrition.
- Assisted veterinarians with euthanasia of animals.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Prepared and administered diets and feedings according to instructions.
Education
Licenses & Certifications
High School Diploma -
Philipsburg-Osceola Area High School
Philipsburg, PA06.2013
Skills
- Veterinary Care
- Lab Operations
- Treatment Administration
- Animal Diagnostics
- Animal Restraining
- Working with Clients, Adults and Children
- Emergency Situations
- Patient Check-Ins
- Gowning and Gloving Procedures
- Basic Animal Care
- Anesthetic Administration Assistance
- Clean Kennels
- Endotracheal Tubes
- Sterilize Instruments
- Fluorescein Staining
- Subcutaneous Injections
- Topical Anesthetic
- Lab Animal Restraint
- Pet Feeding and Care
- Monitor Recovery
- Microchip Administration
- Restraint Techniques
- Abdominal Surgery
- Patient Bathing
- Inhalant Anesthesia Administration
- Careful Restraint
- Emergency Surgery
- Medical Triage
- Blood Sample Collection
- Towel Folding
- Laundry Duties
- Patient Care Monitoring
- Appointment confirmation
- Correspondence typing
- File organization
- Administrative skills
- Document management
- Data confidentiality
- Client communication
- Scheduling
- Supply management
- Word processing
- Mail handling
- Call forwarding
- Calendar management
- Oral and writing communication
- Office organization
- Faxing doctor notes
- Medical Records
Timeline
Front Desk Receptionist
The caring Health Care Network
03.2025 - Current
Radiology Secretary
UPMC Altoona
09.2024 - Current
Vet Assistant
Cpvets
08.2019 - Current
Veterinary Assistant
Animal Hospital Of Dubios
05.2019 - 08.2020
Vet Assistant
Dr.Herring
04.2013 - 01.2014
Licenses & Certifications
High School Diploma -
Philipsburg-Osceola Area High School