Alyssa Zanger
Monroe
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Compassionate Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
6
6
years of professional experience
Work History
Nurse Aide
St. Charles Hospital
10.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
- Kept accurate records of patients' care, condition, and progress.
- Used company software and databases to maintain records of services performed and patient conditions.
- Promoted patient safety by closely monitoring vitals, reporting abnormal findings to nursing staff, and administering medications as directed.
- Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Contributed to a positive workplace culture by mentoring newly hired nurse aides and sharing best practices.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Provided compassionate end-of-life care for terminally ill patients while comforting grieving family members during difficult times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Waitress
JR's
10.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Waitress
Chinese Sizzling
01.2021 - 11.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waitress
Cilantro
06.2019 - 11.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Dundee Community High School
Dundee, MI06.2022
Skills
- Guest Relations Management
- Dining Area Maintenance
- Order Accuracy
- Customer Service
- Sales Expertise
- Vital signs monitoring
- Patient care
- Record keeping
- Mobility assistance
- Hygiene promotion
- Team collaboration
- Communication skills
- Time management
- Problem solving
- Attention to detail
- Environmental safety
- Feeding assistance
- Bathing assistance
- Toileting assistance
Babysitter for 5+ years
I have babysat for several years and accommodated my skills to many different levels of children at different ages.
Timeline
Nurse Aide
St. Charles Hospital
10.2024 - Current
Waitress
JR's
10.2022 - Current
Waitress
Chinese Sizzling
01.2021 - 11.2021
Waitress
Cilantro
06.2019 - 11.2020
High School Diploma -
Dundee Community High School