Alyssa Zermeno
Brownsville
Summary
Bilingual customer service representative with proven skills in transaction processing, cash handling, and team collaboration. Committed to enhancing customer experiences and delivering efficient service.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Representative
La Michoacana Meat Market
Brownsville
03.2025 - 11.2025
- Operated cash register efficiently and accurately, processed payments by cash, credit card, or automatic debit.
- Processed customer transactions accurately using point-of-sale system.
- Handled cash, credit, and debit payments securely.
- Delivered friendly service to foster positive customer interactions and satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Guided customers in product inquiries and selections to ensure informed purchasing decisions.
- Educated customers about promotions and store offerings.
- Coordinated with team members to maintain seamless operations and enhance overall service quality.
- Managed inventory levels by restocking shelves.
- Completed additional tasks delegated by management to support operations.
Cashier/Customer Service Representative
RLB Food Service
Brownsville
03.2022 - 08.2024
- Recorded food orders and served customers requests.
- Provided excellent customer service.
- Maintained a steady flow of customer interactions.
- Handled money.
Education
High School Diploma -
Lopez Early College High School
3205 S Dakota Ave Brownsville, TX 7852105-2025
BBA - Entrepreneurship & Innovation
University of Texas At Rio Grand Valley
1 W University Blvd, Brownsville, TX 7852006-2026
Skills
- Point-of-sale operation
- Cash handling
- Transaction processing
- Payment collection
- Customer service
- Customer assistance
- Sales expertise
- Sales promotion
- Inventory management
- Bilingual
- Team collaboration
- Problem solving
- Adaptability in retail
- Time management
- Conflict resolution
- Communication skills
- Patience and empathy
- Product recommendations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier/Customer Service Representative
La Michoacana Meat Market
03.2025 - 11.2025
Cashier/Customer Service Representative
RLB Food Service
03.2022 - 08.2024
High School Diploma -
Lopez Early College High School
BBA - Entrepreneurship & Innovation
University of Texas At Rio Grand Valley