Roselyn Amaro
Ocala,FL
Summary
Customer service representative with expertise in cash handling and transaction processing. Enhances customer experience through efficient service and inventory management. Focused on operational efficiency in high-volume environments. Reliable team player with strong organizational skills.
Overview
32
32
years of professional experience
Work History
Cashier/Customer Service Representative
Walmart
Ocala, Florida
08.2025 - Current
- Ensured cleanliness and organization of cashier area to create a welcoming environment for customers.
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and location within the store.
- Processed cash, credit, and gift card payments accurately to ensure smooth transaction flow.
- Managed returns and exchanges while following company policies effectively.
- Provided friendly service to engage customers and enhance overall shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
PCA
Tempus Unlimited
New Bedford, Massachusetts
03.2017 - 08.2025
- Delivered compassionate personal care to clients, enhancing comfort and preserving dignity.
- Assisted clients with daily living activities, including bathing and grooming.
- Administered medication according to prescribed schedules and guidelines.
- Maintained accurate records of client health status and progress updates.
- Provided emotional support and companionship to clients, fostering well-being and reducing feelings of loneliness.
- Ensured a safe environment by following infection control protocols and safety measures.
- Performed light housekeeping duties, maintaining a clean and safe living environment for clients.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Cook's Assistant
Water Wizz of Cape Cod
Wareham, Massachusetts
07.2022 - 07.2025
- Supported chefs in ingredient preparation to ensure timely execution of daily menu items.
- Ensured cleanliness and organization of kitchen workstations to promote a safe and efficient cooking environment.
- Operated kitchen equipment, ensuring proper functionality and safety.
- Oversaw inventory management by restocking supplies and promptly notifying team of shortages.
- Followed food safety guidelines to ensure high standards of hygiene.
- Participated in training new kitchen staff on procedures and tools.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated containers and storage areas to prevent spoilage.
School Bus Aide
Tremblay's Bus Co
New Bedford, Massachusetts
08.2015 - 06.2022
- Supervised student behavior during transit to maintain safety and ensure compliance with regulations.
- Assisted in loading and unloading students with special needs to enhance accessibility and support individual needs.
- Communicated with drivers regarding safe routes and student needs.
- Monitored emergency procedures to ensure timely and effective response to incidents on the bus.
- Collaborated with school staff to address student concerns and behaviors effectively.
Cashier Manager
McDonald's Restaurant
New Bedford, Massachusetts
08.1994 - 08.2008
- Managed cash register operations and ensured accurate transactions.
- Supervised cashier team, enhancing customer service efficiency.
- Managed and trained cashiers on proper cash handling procedures.
- Trained new employees on cash handling and point-of-sale systems to improve onboarding experience.
- Resolved customer complaints promptly, contributing to high satisfaction levels.
- Collaborated with management on promotional events and initiatives.
- Conducted regular inventory checks to support stock management.
Education
High School Diploma -
New Bedford High School
New Bedford05-1997
Skills
- Point-of-sale operation
- Cash handling
- Transaction processing
- Credit card processing
- Exchanges processing
- Order taking
- Retail sales
- Inventory management
- Money handling
- ID verification
- Customer service
- Time management skills
Timeline
Cashier/Customer Service Representative
Walmart
08.2025 - Current
Cook's Assistant
Water Wizz of Cape Cod
07.2022 - 07.2025
PCA
Tempus Unlimited
03.2017 - 08.2025
School Bus Aide
Tremblay's Bus Co
08.2015 - 06.2022
Cashier Manager
McDonald's Restaurant
08.1994 - 08.2008
High School Diploma -
New Bedford High School