Alyssa Williams
Santa Clarita,CA
Summary
Dynamic professional with a strong background in customer service and investigative roles, including experience at Edward Myers. Proven ability to deliver exceptional service while maintaining cleanliness standards. Skilled in time management and ethical practices, with a commitment to enhancing client satisfaction and resolving complex issues effectively.
Professional with strong background in investigative work, adept at gathering and analyzing information to uncover key insights. Known for collaborative teamwork and reliability, consistently adapting to evolving requirements to achieve desired outcomes. Skilled in critical thinking, problem-solving, and effective communication, ensuring thorough and accurate investigations.
Offering strong customer service mindset and excellent communication skills, ready to thrive in fast-paced environment. Brings ability to learn quickly and effectively handle cash transactions. Ready to use and develop cash handling and customer service skills in role.
Offering strong customer service mindset and excellent communication skills, ready to thrive in fast-paced environment. Brings ability to learn quickly and effectively handle cash transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Media Investigator
Edward Myers
03.2025 - Current
- Documented findings and prepared detailed reports.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Certified Nursing Assistant
Providence Saint Joseph Medical Center
02.2022 - 03.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Server
Bunker Hill
05.2021 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Black N Blue
09.2018 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier/Front Desk Receptionist
MB2 Raceway
09.2018 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Liberal Arts And Sciences
College of The Canyons
Valencia, CA05-2022
Skills
- Ethical and honest
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Menu memorization
Certification
- CNA - Certified Nurse Assistant
Timeline
Social Media Investigator
Edward Myers
03.2025 - Current
Certified Nursing Assistant
Providence Saint Joseph Medical Center
02.2022 - 03.2025
Server
Bunker Hill
05.2021 - 10.2022
Server
Black N Blue
09.2018 - 03.2020
Cashier/Front Desk Receptionist
MB2 Raceway
09.2018 - 03.2020
Liberal Arts And Sciences
College of The Canyons
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