Alyssa M. Johnson

Insurance credentialing

Billing

Authorizations

• New patient intake calls
• Insurance verification and pretreatment authorization
• Work closely with billing and case manager of the intensive outpatient program for youth/adolescent.

• Greet patients/visitors, & answer incoming calls
• Registration, transfer/ discharge functions for inpatient procedures, radiology, cancer center, specialty testing and lab.
• Interview and gather info from patient, doctor’s office and insurance companies

• Obtain surgical authorizations
• Schedule appointments/ surgery,
• Process insurance payments
• Data entry
• Answer multiline phone calls

• Schedule surgery/ appointments, obtain insurance and medical authorizations, keep patient records, enter pre and post surgical data, coordinate surgical equipment, answer multiline telephone in busy, fast paced office.
• Worked in the call center before being promoted.

• Operate telephone console and computer equipment
• Receive, interrogate, and dispatch calls for 911 and nonemergency line.
• Provide information to agencies and the public while quickly and accurately entering information into dispatch system.