Alyssa Mae Tiongco
Walmart
Milton,FL
3
Years of experience
8
years of post-secondary education
Dynamic professional with extensive experience at Walmart, excelling in customer engagement and sales training. Proven ability to enhance shopping experiences through effective problem-solving and teamwork. Recognized for improving order fulfillment accuracy and streamlining checkout processes, resulting in increased customer satisfaction and loyalty. Reliable cash handler with a strong focus on continuous improvement.
Work History
Front End Associate
1 Year 6 Months- Trained new associates on operational procedures and customer service best practices.
- Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Digital Personal Shopper
1 Year 9 Months- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Provided training support to new associates, enhancing team performance and service quality.
- Implemented best practices for order fulfillment, reducing processing times and increasing accuracy.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
High School Diploma
No Degree
Skills
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Multitasking Abilities
Reliability
Cash handling
Self motivation
Continuous improvement
Sales training