Alysse Davis
Brooklyn
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Community Healthcare Center
Brooklyn
01.2025 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and appointment coordination efficiently.
- Prepared medical equipment and ensured proper sterilization protocols.
- Conducted routine laboratory tests and recorded results accurately.
- Handled patient intake, including obtaining medical histories and vital signs.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant Intern
MKR Medical
Brooklyn
09.2024 - 10.2024
- Supported the clinical team in delivering quality patient care through efficient workflow processes.
- Ordered laboratory tests and scheduled appointments for patients.
- Maintained accurate records of patient care services in accordance with established policies and procedures.
Office Assistant
Community Counseling Mediation
Brooklyn
06.2024 - 09.2024
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided support for mediation processes and client interactions, ensuring a smooth operational flow.
Direct Support Professional
Goodwill Industries
New York
08.2022 - 03.2024
- Provide care and support to individuals with developmental or intellectual disabilities, ensuring safety, and enhancing quality of life.
- Assist with daily tasks, transportation to medical appointments, and maintenance of health standards.
- Provided guidance and support to ensure safety of individuals served.
- Developed relationships with families of those receiving services to ensure continuity of care.
Paraprofessional
IEP
New York
02.2016 - 03.2024
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Utilized effective communication strategies when interacting with diverse populations.
- Assisted in the implementation of educational programs for special needs children.
- Created and maintained positive relationships with students, parents, and colleagues.
Customer Service Representative
Home Depot
New York
02.2015 - 01.2016
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Lowe's
Brooklyn
03.2014 - 02.2015
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Education
Associates - Medical Assisting
Mildred Elley Metro Campus
New York, NY11-2024
High School Diploma -
Walt Whitman HS
Huntington Station, NY06-2008
Skills
- Medical Documentation & Record Keeping
- EMR Software Proficiency
- Appointment scheduling & Administrative Support
- Microsoft Office Suite(Word, Excel, Outlook)
- Phlebotomy & Blood Collection
- Patient Education & Clinical Support
- Customer Service Excellence
- Professionalism & Team Collaboration
- Patient scheduling
- Team collaboration
Certification
- Clinical Medical Assistant (CCMA)
- Phlebotomy Technician (CPT)
- EKG Technician (CET)
Education and Training
other
Timeline
Medical Assistant
Community Healthcare Center
01.2025 - Current
Medical Assistant Intern
MKR Medical
09.2024 - 10.2024
Office Assistant
Community Counseling Mediation
06.2024 - 09.2024
Direct Support Professional
Goodwill Industries
08.2022 - 03.2024
Paraprofessional
IEP
02.2016 - 03.2024
Customer Service Representative
Home Depot
02.2015 - 01.2016
Customer Service Representative
Lowe's
03.2014 - 02.2015
Associates - Medical Assisting
Mildred Elley Metro Campus
High School Diploma -
Walt Whitman HS