Alyssia Allen
Midway Park,NC
Summary
Im Alyssia! A dedicated Medication Aide- Technician/ CNA II offering both direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. I pride myself on not just meeting, but exceeding targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Med Tech/ Supervisor
Poplar grove
11.2025 - Current
- I am a med tech here/ supervisor on my shifts, part time. I successfully oversee 48 residents at this time, along with 4-5 CNA’s/ PCA’s on my 12 hr shifts.
CNA - Certified Nursing Assistant, Medication Aide
Shift Key Staffing
10.2021 - Current
- I work as a CNA/ med aide/ Tech PRN with shift key
Scheduler/Coordinator/CNA II
Naval Hospital Camp Lejeune
01.2015 - 03.2025
- Prior Authorization Liaison
- Solely ran and overseen the pulmonary clinic. I assist all branches of the internal medicine department (dermatology, gastroenterology, pulmonology, cardiology, allergy) with scheduling, billing issues with humana and Medicare.
- Verifying the correct ICD-10, CPT, and HCPTS codes are documented under patients charts along with submitting info to Tricare for healthcare billing reasons.
- Remote telework, home enrollments, triaging patients via phone.
- Call center assist with high call volumes.
- Previously -Cardiovascular technician/ pulmonary CNA
- Previously- Overseen the cardiac monitoring clinic.
- Checking in patients, obtaining vital signs, performing EKG’s, stress test, nuclear stress testing, and providing ambulatory heart monitors. I’ve worked with many heart monitor reps, as their point of contact for cardiology and pulmonology. I succeeded in incorporating two new companies within the clinic to provide more services to patients.
Education
CNA I/II & Med Aide/Tech
Coastal Carolina Community College
Jacksonville, North Carolina, NCSkills
- ICD-10/CPT coding
- Supervisory/ Management
- Prior Authorizations
- Various EMR systems
- Administering Injections/Vaccinations
- Analysis skills
- Time management
- Caregiving
- CNA/Med Aide/Tech
- Experience with Gtubes
Certification
- Certified Medication Aide/Tech (Adult Care Homes, Assisted Living, LTC)
- AED/BLS/CPR
- Certified Nursing Assistant (CNA)
- On the job medical assistant training
AWARDS
All Around Best Student Award –cna 1
Clinical Excellence Award–cna 1
Most Motivated–cna 1
Additional Information
I am pursuing my nursing career as an RN short term and an NP long term.
Timeline
Med Tech/ Supervisor
Poplar grove
11.2025 - Current
CNA - Certified Nursing Assistant, Medication Aide
Shift Key Staffing
10.2021 - Current
Scheduler/Coordinator/CNA II
Naval Hospital Camp Lejeune
01.2015 - 03.2025
CNA I/II & Med Aide/Tech
Coastal Carolina Community College