ALYSSIA JOHNSON
Oklahoma City,OK
Summary
Dynamic operations and portfolio management leader with over 7 years of experience in residential, multifamily, and commercial real estate. Expertise in stabilizing high-volume portfolios, executing strategies within ownership budgets, driving revenue growth, and implementing scalable systems. Recognized for operational discipline, sound judgment, and effective leadership during periods of growth and transition. Committed to delivering results that enhance organizational performance and foster sustainable success.
Overview
7
7
years of professional experience
1
1
Oklahoma Real Estate License
Work History
Director of Financial Operations & Communications
The Property Center
Oklahoma City, OK
06.2024 - Current
- Lead financial and operational oversight for a mixed portfolio of 350–400 units serving ~180 ownership clients
- Generated $60,000+ in annual revenue through strategic fee restructuring and operational optimization
- Manage owner reporting, delinquency, cash flow, and multi-property P&L review
- Develop and implement SOPs, reporting templates, and workflows across leasing, maintenance, and operations
- Partner with leadership on growth strategy, owner onboarding, and scalable systems
- Serve as escalation point for complex operational, compliance, and owner matters
- Stabilized portfolios reducing work orders, accelerating turnovers, and lowering complaints
- Oversee compliance including evictions, Fair Housing, lease enforcement, insurance, and risk mitigation
- Optimize systems including AppFolio, QuickBooks, LeadSimple, Podium, and AI-assisted reporting tools
Assistant Manager
Real Property Management
Oklahoma City, OK
06.2023 - 06.2024
- Supported senior leadership in portfolio operations, financial reporting, and process execution
- Oversaw daily operations including make-readies, vendor coordination, maintenance, and move-outs
- Provided operational oversight for a team of 10 on-site staff
- Assisted with compliance, leasing strategy, and staff accountability
- Served as leadership support and escalation contact during high-volume periods
Leasing Manager
Real Property Management
Oklahoma City, OK
03.2020 - 06.2023
- Managed leasing processes for a portfolio of over 700 residential doors, ensuring efficient tenant placement and satisfaction.
- Supervised leasing staff, managed performance, and delivered training
- Oversaw lease execution, renewals, evictions, and tenant compliance
- Partnered with operations leadership to reduce delinquency and improve retention
Owner & Lead Operator
Luxe Urban Cleaning Co.
Oklahoma City, OK
01.2020 - Current
- Founded and operated a service-based business supporting residential and property clients
- Managed pricing, scheduling, vendor relationships, and business finances
- Built systems to control costs, improve margins, and support recurring revenue
- Developed and implemented cleaning protocols to ensure high standards of hygiene and safety.
- Managed scheduling and logistics for cleaning teams to optimize operational efficiency.
- Developed strategic partnership with major property management company, encompassing 600+ doors, to enhance financial stability.
Property Manager
Real Property Management
Oklahoma City, OK
02.2019 - 03.2020
- Managed a shared portfolio of 700+ residential units across multiple properties
- Assumed full portfolio responsibility for nearly three months following co-manager departure
- Maintained operational continuity during staffing shortage
- Assisted in recruiting, onboarding, and training a new Property Manager
- Enforced lease compliance, Fair Housing standards, and eviction processes
Education
High School Diploma -
01-2009
Skills
- Portfolio & Multi-Property Operations
- Budget Execution & Financial Oversight
- P&L, Cash Flow & Delinquency Management
- Revenue Growth & Fee Structuring
- SOP Development & Process Optimization
- Vendor Negotiation & Contract Recommendations
- Compliance & Fair Housing Oversight
- Team Leadership & Training
- AppFolio QuickBooks LeadSimple Podium
- Excellent communication
- Critical thinking
- Organizational skills
Certification
I am currently working to obtain my Certified Property Manager Designation
Timeline
Director of Financial Operations & Communications - The Property Center
06.2024 - Current
Assistant Manager - Real Property Management
06.2023 - 06.2024
Leasing Manager - Real Property Management
03.2020 - 06.2023
Owner & Lead Operator - Luxe Urban Cleaning Co.
01.2020 - Current
Property Manager - Real Property Management
02.2019 - 03.2020
Pauls Valley High School - High School Diploma,