Alyssia Proctor
Fort Washington,MD
Summary
Detail-oriented Security Officer experienced in crisis intervention and emergency response. Delivered effective customer service and staff leadership through strong communication skills and proactive problem-solving. Committed to supporting organizational goals while maximizing customer relations expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Admiral Security Services, Inc
Arlington, VA
01.2020 - Current
- Access control for guests, tenants and vendors
- Monitored CCTV security cameras to detect and respond to security incidents.
- Enforcement of Client and Company policies and procedures.
- Observed and reported fire and safety hazards to ensure a safe environment.
- Conduct of routine foot patrols in and around building.
- Interacted with clients, visitors, public safety officials, employees, and the general public to maintain security and provide assistance.
- Reported all pertinent issues and incidents to the operations manager, the client, and other Admiral/ADM Department Managers.
- Performed various tasks to support team operations.
- Operating & submitting daily logs / incident reports by using Microsoft word
Assistant Rural Carrier (ARC)
United States Postal Service
Clinton, MD
12.2021 - 04.2022
- Drive a LV post office truck.
- Deliver packages on Sundays/holidays to customers.
Security Guard
TCS Security
District Heights, MD
07.2019 - 01.2020
- Perform rounds of the interior and exterior of the library branch along with on site officer.
- Patrol and monitor the public and parking garage areas.
- Answer & respond to calls for assistance.
- Fire alarms and calls for assistance to Police when needed.
Security Officer
Abacus Corporation
Temple Hills, MD
05.2018 - 01.2020
- I secure a library branch where I patrol the premises every 15 minutes making sure guests are keeping quiet in the library and following the library rules.
Cashier
Taco Bell
03.2016 - 04.2018
- Greeted guests and took food and drink orders while preparing items and maintaining cleanliness, ensuring a positive dining experience.
- Operated drive-thru windows and conducted inventory checks to support efficient service and stock management.
Education
Cosmetology - Cosmetology License
Hair Academy II
Temple Hills, MDHigh School Diploma - Business
Suitland High School
District Heights, MDSkills
- Security
- Access Control
- Surveillance
- Patrol
- Emergency Response
- Conflict Resolution
- Customer Service
- Front Desk
- IT Skills
- System Operations
- Cash Handling
- Multitasking
- Organizational management
- Attention to detail
- Professionalism
- Verbal communication
- Phone Etiquette
- Flexibility
- Surveillance
- Cash Handling
Certification
- CPR/AED, 03/21, 03/23, Successfully completed required objectives and hands on skill evaluations to authorized instructor
- Private Security VA License, 01/20, 01/22, Private Security Services (VA Security licence) doesn't expire until 2022
- MD Security Guard card, 05/18, 09/21, MD Security Guard Card. expires September 2021
- Cosmetology, 07/18, 07/21, Certified as a licensed cosmetologist in Maryland, in which allows me to provide personal care services, such as caring for people's hair, skin & nails
- Driver's License
- First Aid Certification
Additional Information
Authorized to work in the US for any employer
Willing To Relocate
- Washington, DC
- Alexandria, VA
- Arlington, VA
Timeline
Assistant Rural Carrier (ARC)
United States Postal Service
12.2021 - 04.2022
Security Officer
Admiral Security Services, Inc
01.2020 - Current
Security Guard
TCS Security
07.2019 - 01.2020
Security Officer
Abacus Corporation
05.2018 - 01.2020
Cashier
Taco Bell
03.2016 - 04.2018
Cosmetology - Cosmetology License
Hair Academy II
High School Diploma - Business
Suitland High School