Overview
Work History
Education
Skills
Timeline
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Alyvia Brocker

Festus,MO

Overview

5
5
years of professional experience

Work History

Bartender

Petit Paree Restaurant & Lounge
Festus, MO
01.2024 - Current
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Greeted customers and provided excellent customer service.
  • Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.

Legal Secretary

The Lowry Law Firm
Hillsboro, MO
07.2022 - Current
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Provided administrative support such as answering phones or scheduling appointments.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Composed and revised legal documents, letters, depositions and court documents.

Server Team Lead

Bostons Pizza
Lansing, MI
08.2020 - 06.2022
  • Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
  • Addressed and resolved any interpersonal issues among trainees, promoting a harmonious training environment.
  • Developed and implemented strategies for training servers on proper food safety, sanitation and customer service techniques.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Education

Associate of Arts - Business Management

Jefferson College
Hillsboro, MO
05-2024

Skills

  • Basic accounting
  • Hospitality and accommodation
  • Identification verification
  • Team training and development
  • Organizational growth
  • Employee relations expertise
  • Paperwork verification

Timeline

Bartender

Petit Paree Restaurant & Lounge
01.2024 - Current

Legal Secretary

The Lowry Law Firm
07.2022 - Current

Server Team Lead

Bostons Pizza
08.2020 - 06.2022

Associate of Arts - Business Management

Jefferson College

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Alyvia Brocker