Alyvia Murphy
Auburn
Summary
Reliable and detail-oriented college student pursuing a degree in Criminology, with strong communication, organizational, and problem-solving skills. Experienced in customer service and fast-paced work environments, with a proven ability to follow procedures, manage responsibilities, and work professionally with others. Seeking opportunities to continue developing transferable skills while contributing positively to a team.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Auburn
10.2024 - Current
- Greeted customers and prepared orders of Coffees, Refreshers, Frappuccinos, Food, and more.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Processed customer payments for purchases using cash registers and credit card terminals.
- Maintained a clean work environment by wiping down counters, washing dishes, cleaning floors, and stocking shelves.
Barista
Activate Nutrition
Auburn
03.2024 - 10.2024
- Greeted customers and efficiently prepared orders for energy drinks, protein shakes, and food items to provide timely service.
- Assisted customers with menu selection, providing tailored recommendations based on preferences and dietary restrictions to enhance customer satisfaction.
- Collected payments and provided accurate change.
- Maintained clean work environment by regularly sanitizing counters, washing dishes, and mopping floors to ensure customer safety and comfort.
Front Cashier
Bambinos Pizzeria
Auburn
06.2023 - 02.2024
- Operated POS systems effectively during transactions to maintain customer satisfaction.
- Safeguarded cash, checks, and gift cards at the register to ensure asset security.
- Ensured financial accuracy by balancing cash drawers at the start and close of each shift.
- Regularly cleaned and organized the front counter and seating area to provide a welcoming environment.
Restaurant Hostess
Osteria Salinas
Auburn
05.2022 - 08.2023
- Greeted customers and escorted them to tables, ensuring a welcoming atmosphere.
- Assigned seating arrangements based on customer preferences and policies to optimize dining experience.
- Provided menus and answered questions about menu items and specials, enhancing customer knowledge and satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Front Cashier
Michaels Arts and Crafts
Auburn
10.2022 - 05.2023
- Processed customer payments for purchases using cash registers and credit card terminals.
- Secured money, checks, coupons, and gift cards following company policy to ensure accurate transactions.
- Kept register area and front of store clean to provide a welcoming environment for customers.
- Restocked shelves with merchandise during downtime to enhance product availability.
Education
Bachelor of Arts - Criminology
Lemoyne College
East Syracuse, NY05-2027
Associates of Arts - Criminal Justice
Cayuga Community College
Auburn, NY05.2025
Highschool Diploma -
Auburn High School
Auburn, NY06.2023
Skills
- POS systems expertise
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Decision making
- Conflict resolution
- Active listening
- Organizational skills
- Public speaking
Timeline
Barista
Starbucks
10.2024 - Current
Barista
Activate Nutrition
03.2024 - 10.2024
Front Cashier
Bambinos Pizzeria
06.2023 - 02.2024
Front Cashier
Michaels Arts and Crafts
10.2022 - 05.2023
Restaurant Hostess
Osteria Salinas
05.2022 - 08.2023
Bachelor of Arts - Criminology
Lemoyne College
Associates of Arts - Criminal Justice
Cayuga Community College
Highschool Diploma -
Auburn High School