Alyx Heinrich
Washington,IL
Summary
Adaptable food service professional with experience in food preparation and customer engagement. Skilled in maintaining high standards of food safety and cleanliness while providing exceptional service under pressure. Committed to supporting team efforts to enhance the overall dining experience.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Panera Bread
East Peoria, Illinois
05.2024 - Current
- Processed customer orders efficiently, ensuring accuracy in order entry and fulfillment.
- Collaborated with kitchen staff to ensure timely service and product availability.
- Educated customers on menu items, enhancing their dining experience through product knowledge.
- Adapted to high-volume service demands while maintaining a positive attitude and service quality.
- Supported team efforts during peak hours by multitasking and prioritizing customer needs.
- Conducted regular cleanliness checks in dining and service areas to uphold health standards.
- Kept work area neat, clean, and well-stocked at all times.
- Greeted customers and identified their needs.
- Handled cash register operations accurately during peak times.
Student Dining Associate
Burge Marketplace
Iowa City, Iowa
08.2025 - 12.2025
- Assisted in food preparation by chopping vegetables and assembling ingredients for daily menu items.
- Provided exceptional customer service by greeting guests and addressing their needs with a friendly demeanor.
- Collaborated with team members to ensure smooth service flow during peak dining hours.
- Adhered to health and safety compliance standards, ensuring a clean and safe environment for guests.
- Monitored food temperatures and freshness to maintain quality standards in food service.
- Supported daily operations by assisting with cleaning and sanitizing kitchen equipment after use.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
Washington Community High School
Washington05-2025
Skills
- Food safety
- Strong work ethic
- Team collaboration
- Cleaning practices
- Food allergy awareness
- Professional appearance
- Reliability and punctuality
- Excellent customer service
- Cash handling proficiency
- Strong multitasking
References
References available upon request.
Timeline
Student Dining Associate
Burge Marketplace
08.2025 - 12.2025
Customer Service Associate
Panera Bread
05.2024 - Current
High School Diploma -
Washington Community High School