Alyxce Martinez
Tooele,UT
Summary
Dynamic professional with extensive experience in employee hiring and training at Smiths Food And Drug. Proven track record in team building and enhancing customer satisfaction through effective problem-solving. Skilled in optimizing inventory management and maintaining high standards of service, fostering a collaborative work environment that drives success.
Overview
5
5
years of professional experience
Work History
Hiring and Training
Smiths Food And Drug
Salt Lake City, UT
03.2024 - Current
Customer Service Manager
Smiths Food And Drug
Salt Lake City, UT
11.2023 - 03.2024
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Fresh Food Manager
Loves Travel Stop & Country Store
Salt Lake City, UT
02.2022 - 11.2023
- Determined and implemented appropriate productivity, quality and service goals.
- Purchased new inventory according to expected regular and holiday demand.
- Maintained a clean, safe, and sanitary work environment according to health department guidelines.
Cashier
Maverik Adventure's First Stop
Salt Lake City
02.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
Education
Cyprus High School
Magna, UT06.2011
Skills
- Microsoft outlook, word, and Excel
- Training and mentoring
- Team building and leadership
- Reliability and punctuality
- Cash handling
Timeline
Hiring and Training
Smiths Food And Drug
03.2024 - Current
Customer Service Manager
Smiths Food And Drug
11.2023 - 03.2024
Fresh Food Manager
Loves Travel Stop & Country Store
02.2022 - 11.2023
Cashier
Maverik Adventure's First Stop
02.2020 - 01.2022
Cyprus High School