ALYZA CANDELARIA
Summary
Safety-oriented Flight Attendant with two years of experience delivering high-quality passenger service and ensuring compliance with FAA regulations. Skilled in conflict resolution, customer recovery, and thriving in fast-paced environments. Bilingual in English and Spanish, with a solid foundation in aviation and hospitality.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
SERVER (PART-TIME)
Outback Steakhouse
12.2025 - Current
- Delivered exceptional guest service in high-volume hospitality environment, effectively managing multiple priorities to enhance customer satisfaction.
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and drink orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely delivery of meals.
PAYROLL & BENEFITS MANAGER
GuidantHR
06.2025 - Current
- Managed multi-state payroll and benefits operations, ensuring confidentiality, accuracy, and compliance.
- Partnered with employees and leadership to resolve complex inquiries, enhancing employee experience.
- Managed payroll processing using advanced HR software for accuracy and compliance.
- Administered employee benefits programs to ensure comprehensive coverage and support.
- Developed training materials for staff on payroll procedures and benefits enrollment.
TRAFFIC LAW CASE MANAGER
Court Options Inc.
01.2025 - 06.2025
- Managed high volume of client cases, ensuring accuracy and confidentiality throughout process.
- Coordinated scheduling, documentation, and client communications to facilitate timely case resolutions.
- Coordinated case management services for clients with diverse legal needs.
- Developed individualized service plans based on client assessments and legal requirements.
- Facilitated communication between clients, legal representatives, and community resources.
FLIGHT ATTENDANT
Breeze Airways
05.2023 - 01.2025
- Ensured passenger safety through strict adherence to FAA regulations, company policies, and emergency procedures.
- Delivered exceptional onboard service, enhancing passenger satisfaction and contributing to a positive travel experience.
- Resolved passenger concerns efficiently, ensuring safety and smooth flight operations.
- Collaborated with flight crews to ensure effective communication and coordination during all flight operations.
SALES ASSOCIATE
Publix
03.2020 - 05.2023
- Provided exceptional customer service while managing daily retail operations in fast-paced environment.
- Assisted customers with product selection and provided exceptional service.
- Maintained store cleanliness and organized merchandise displays.
- Operated cash registers and processed customer transactions efficiently.
Education
Bachelor of Arts - Business Administration
University of South Florida
Tampa, FL 08.2021 - 01.2024
Skills
- Table Service
- Customer Experience
- Hospitality & Guest Relations
- Conflict Resolution
- De-escalation
- Crisis Management
- Team Collaboration
- Multitasking
- Food Safety
- Health Standards
- Health Regulations
- Fluent Spanish
Languages
- Spanish
- English, Fluent
- Spanish, Fluent/Native
Timeline
SERVER (PART-TIME)
Outback Steakhouse
12.2025 - Current
PAYROLL & BENEFITS MANAGER
GuidantHR
06.2025 - Current
TRAFFIC LAW CASE MANAGER
Court Options Inc.
01.2025 - 06.2025
FLIGHT ATTENDANT
Breeze Airways
05.2023 - 01.2025
Bachelor of Arts - Business Administration
University of South Florida
08.2021 - 01.2024
SALES ASSOCIATE
Publix
03.2020 - 05.2023