Ashley Maskel
Rosemount,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
DD Case Manager
Thomas Allen Inc.
West St. Paul, MN
03.2020 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans for a caseload of 60+ individuals
- Coordinated essential services for clients, resulting in improved overall well-being and independence
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Head Varsity Lacrosse/ Asst Varsity Hockey Coach
Eastview High School
Apple Valley, MN
03.2011 - 09.2019
- Enhanced team performance by developing and implementing effective training programs and practice schedules
- Increased player skill levels through individual coaching sessions tailored to their strengths and weaknesses
- Collaborated with assistant coaches to provide comprehensive support for players both on and off the ice.
Mental Health Practitioner
Minnesota Autism Center, MAC
Eagan, MN
09.2017 - 10.2018
- Developed strong rapport with clients, fostering trust and open communication to facilitate successful therapy sessions
- Implemented crisis intervention strategies when necessary, ensuring client safety and appropriate support services
- Improved client communication skills using evidence-based language training techniques such as PECS and sign language
- Promoted social skill development in group settings using targeted activities and role-playing exercises.
ARMHS Worker
Options Family & Behavior Services
Burnsville, MN
07.2016 - 02.2017
- Improved client rehabilitation outcomes by developing and implementing customized treatment plans
- Conducted thorough assessments to identify client strengths, limitations, and potential barriers to successful reintegration into society
- Developed strong rapport with clients through empathetic listening and clear communication skills, leading to increased trust in the therapeutic process.
Behavioral Support Staff Member
Gracelyn Group
Apple Valley, MN
06.2015 - 05.2016
- Improved group home atmosphere by fostering a safe, supportive, and inclusive living environment
- Promoted resident independence by encouraging self-care and decision-making skills
- Coordinated recreational activities for diverse groups of residents, promoting social interaction and mental stimulation
- Provided crisis intervention when necessary to maintain the safety of all group home occupants
Developmental Therapist
Fraser
Minneapolis, MN
03.2014 - 03.2015
- Assessed clients’ progress regularly, adjusting therapeutic interventions as needed for optimal growth and development
- Developed strong rapport with clients and families, fostering trust and open communication during the therapeutic process
- Implemented creative therapeutic techniques that catered to individual learning styles while reinforcing skill development across domains
- Developed and implemented Individual education plans to promote students' educational, physical, and social development
- Improved client outcomes by developing and implementing individualized therapeutic plans tailored to their specific needs.
Administrative Assistant/Shift Lead Supervisor
GCA Services
Minneapolis, Minnesota
06.2011 - 06.2013
- Maintained accurate records of all data entered into the system.
- Created reports summarizing data entry activities, including time frames, volume of entries, errors.
- Resolved discrepancies between source documents and database information by researching sources of error or inconsistency.
- Organization of employee records and other files
- Processed payroll for up to 180 employees weekly using specialized software.
- Supervised team of 12 vehicle service agents.
Education
Bachelor of Arts - Psychology
Hamline University
01.2014
Skills
- MS Office
- Email and Telephone Etiquette
- Crisis Intervention
- Proficient in Onbase, Mnsp, MNChoices 20 and SSIS
- Documentation proficiency
- Case Management
- Interviewing Skills
- Problem-Solving
- Data accuracy
- Data Security
References
References available upon request.
Timeline
DD Case Manager
Thomas Allen Inc.
03.2020 - Current
Mental Health Practitioner
Minnesota Autism Center, MAC
09.2017 - 10.2018
ARMHS Worker
Options Family & Behavior Services
07.2016 - 02.2017
Behavioral Support Staff Member
Gracelyn Group
06.2015 - 05.2016
Developmental Therapist
Fraser
03.2014 - 03.2015
Administrative Assistant/Shift Lead Supervisor
GCA Services
06.2011 - 06.2013
Head Varsity Lacrosse/ Asst Varsity Hockey Coach
Eastview High School
03.2011 - 09.2019
Bachelor of Arts - Psychology
Hamline University
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