Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Gold Leaf Tobacco
06.2023 - Current
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Analyzed customer feedback and implemented strategies to improve customer experience.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Reported issues to higher management with great detail.
Sales Associate
Carnation
09.2019 - 04.2023
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Answered telephone and email inquiries from potential customers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Developed successful sales strategies to maximize customer satisfaction and profit.
Prepared purchased vehicles and completed final delivery checks.
Education
Associate of Applied Science - Computer Information Systems
Harford Community College
Bel Air, MD
08.2024
Skills
Sales and Marketing
Order Management
Microsoft Office Suite
POS Systems Operations
Time Management
Customer Service
Computer Literacy Skills
Proficient in macOS
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets for small business
Profitable sneaker reselling business known by the name Bmoresneakers
Developed strong relationships with shoe store managers and employees across the Baltimore/Washington area
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Limited Working
Timeline
Assistant Store Manager
Gold Leaf Tobacco
06.2023 - Current
Sales Associate
Carnation
09.2019 - 04.2023
Associate of Applied Science - Computer Information Systems
Harford Community College
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