Dynamic professional with extensive experience in vehicle detailing and customer service at Harte Infiniti. Proven ability in effective communication and team collaboration, consistently delivering high-quality results. Skilled in cleaning and organizing, with a strong focus on customer satisfaction and maintaining meticulous records of services performed.
Overview
10
10
years of professional experience
Work History
Car Porter
Harte Infiniti
Hartford, CT
05.2024 - Current
Verified that all keys were returned when a vehicle was picked up by a customer.
Detail washed the exterior of vehicles using soft cloths, brushes, detergents and disinfectants.
Transported customer's cars to service area for repairs or maintenance work.
Moved vehicles to designated parking areas as directed by management.
Assisted customers with loading and unloading luggage from their cars.
Performed minor maintenance tasks like changing windshield wipers or headlight bulbs.
Responded promptly to customers' inquiries regarding car transportation services.
Dusted interiors of vehicles using vacuum cleaners or compressed air hoses.
Identified any visible damage on incoming cars before they are parked.
Drove vehicles to or from workshops or customer workplaces or homes.
Vacuumed vehicle interiors to remove loose dirt and debris.
Mobile Car Detailer
Five Rivers Detailing
Cheshire , CT
04.2023 - Current
Maintained detailed records of all services performed on each vehicle.
Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
Dried vehicles with microfiber towels after washing them.
Applied protective sealant coating on painted surfaces after thorough cleaning.
Provided customers with information about their vehicle's condition prior to detailing work being completed.
Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
Shampooed carpets, floor mats and upholstery to clean stains and spills.
Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
Vacuumed carpets and upholstery to remove dust and dirt particles.
Cleaned windows inside and out using glass cleaner solution.
Served clients with on-site detailing services at businesses and homes.
Washed wide range of vehicles each day.
Used steam cleaning equipment to remove dirt from engine and engine compartment.
Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
Provided customer service, explaining detailing processes and addressing concerns.
Scheduled detailing appointments and managed time effectively to meet customer demands.
Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
Employed high-pressure wash systems for pre-cleaning and final rinse-off.
Customized detailing services based on vehicle condition and customer requests.
Ordered and restocked supplies to keep workplace operating smoothly.
Warehouse Worker/Delivery Driver
Five Rivers LLC
Glastonbury, CT
03.2023 - Current
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Assembled orders according to customer requests.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Maintained accurate inventory records using computerized tracking systems.
Organized warehouse space for efficient storage of products.
Transported goods to designated areas within the warehouse facility.
Moved large and bulky items manually or with pallet jacks or forklifts.
Assisted in packaging and labeling of products for shipment.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Assisted warehouse personnel in packing orders when necessary.
Volunteer
Wallingford Hawks Youth Hockey Association
Wallingford, CT
12.2014 - 12.2019
Participated in team-building exercises to strengthen relationships among volunteers.
Collaborated with other volunteers to create a positive work environment.
Assisted with fundraising efforts, including event planning and donor outreach.
Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Offered support and assistance to community members.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Helped with prep, set up, and breakdown of community and public events.
Made referrals to utilize community resources for resident's needs.
Education
High School Diploma -
Cheshire High School
Cheshire, CT
06-2022
BBA -
Gateway Community College
New Haven, CT
Skills
Team collaboration
Inventory management
Effective communication
Excellent customer service and interpersonal skills