BENICIO CASTILLO
Garland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Car Porter
Land Rover Dallas
01.2023 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Moved sold vehicles to maximize use of space and keep lot in order.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained and kept lot clean from trash and debris to promote proper vehicle display.
- Test drove vehicles and reported identified issues to management.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems to management.
- Followed safety guidelines for cleaning vehicles and equipment.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Assistant Manager of Sales
Crumbl Cookies
05.2022 - 05.2023
- Built, motivated and led high-performing team focused on genuine care for needs of every customer.
- Coached employees on upselling products and recommending enhanced services.
- Supported staff with training, guidance and confident leadership.
- Trained new associates in successful sales and performance strategies.
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Generated sales report to help upper management make effective decisions and sales plans.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Maintained professional and impeccable environment for employees and customers.
Demolition Crew Member
BRYJO
06.2021 - 07.2021
- Identified ideal strategies for demolishing buildings and removing debris from structures based on work orders.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Provided labor support to carpenters, masons and other skilled trades.
- Wore mandated safety equipment and used correct procedures for total site safety.
Education
Finance
University of North Texas At Dallas
Dallas, TX05.2026
High School Diploma -
North Garland High School
Garland, TX05.2021
Skills
- Customer Service
- Relationship Building
- Team Collaboration
- Staff Assistance
- Team Leadership
- Productivity and Time Management
- Reliable and Responsible
- Quality Control Analysis
- Strong Work Ethic
- Strategic Planning
- Sales Techniques
- Communication and Interpersonal Skills
- Microsoft Office
- Creative Thinking
- New Employee Training
Skilled soccer player
I believe in balancing hard work and a healthy life style
Languages
Spanish
Professional Working
Timeline
Car Porter
Land Rover Dallas
01.2023 - Current
Assistant Manager of Sales
Crumbl Cookies
05.2022 - 05.2023
Demolition Crew Member
BRYJO
06.2021 - 07.2021
Finance
University of North Texas At Dallas
High School Diploma -
North Garland High School
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