Amada Hernandez
Houston,TX
Summary
Experienced Project Supervisor with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in construction, industrial and financial planning and deployment.
Hardworking Project Manager gifted with hitting performance specifications to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits technical skills when using project management methodologies and database tools to increase productivity.
Dedicated Project Officer successful at cultivating strong relationships and building quality-minded teams. Consistent record of completing projects according to schedule and earning high client satisfaction.
Overview
13
13
years of professional experience
Work History
Project Supervisor
ReviveMax/ Birey Remodeling
Cypress, TX
01.2022 - Current
- Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
- Delivered completed projects on time by prioritizing multiple tasks.
- Maintained high safety standards by following policies, procedures and protocols outlined by company, OSHA and EPA.
- Communicated deadline updates, outlined action items and offered targeted solutions to team members.
- Organized scope, schedule and assignments for entire team.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Collaborated with cross-functional teams to achieve optimal results in a fast-paced environment.
Executive of Apparel Banking
Bac Credomatic
San Pedro Sula, Honduras
09.2018 - 02.2020
- Monitored expenditures to mitigate risk of overages.
- Utilized appropriate financial tools to manage accounts payable and receivable.
- Collaborated with back-office team members to facilitate seamless business execution.
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Conducted business forecasts to identify recent developments.
- Reported issues to higher management with great detail.
- Ensured compliance with industry regulations while maintaining open lines of communication with regulatory bodies.
Supervisor of Production Process
COEX Coffee International
San Pedro Sula, Honduras
01.2017 - 08.2018
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Monitored workflow to improve employee time management and increase productivity.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Frequently inspected production area to verify proper equipment operation.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Observed packing operations to verify conformance to specifications.
Business Development Executive
Financial CrediQ-Grupo Q
San Pedro Sula, Honduras
07.2013 - 12.2016
- Maintained current knowledge of evolving changes in marketplace.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Identified business development challenges and customer concerns for proactive resolution.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Presented professional image consistent with company's brand values.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Negotiated prices, terms of sales and service agreements.
Sales Supervisor
National Fuel Company
San Pedro Sula, Honduras
12.2012 - 06.2013
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Developed and enforced policies and procedures for compliance with company policies.
Credit Legalizer
Excel Automotriz
San Pedro Sula, Honduras
02.2011 - 11.2012
- Streamlined the credit approval process, implementing standardized procedures for evaluating new applications.
- Collaborated with cross-functional teams to develop comprehensive credit policies, ensuring alignment with overall business objectives.
- Participated in regular audits of internal processes to enhance efficiency within the department while maintaining accuracy standards.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
Education
Associate of Science - Industrial Engineering
University Of San Pedro
San Pedro Sula, HondurasSkills
- Requirements Writing
- Safety processes and procedures
- Team motivation
- Procuring Funding
- Customer Relationship Management
- Budget Management
- Budget Control
- Cost Analysis
- Creative Thinking
- Task Delegation
- Document Management
- Work Planning and Prioritization
Additional Information
· Bachelor of Science and Letters - St. Vincent of Paul Institute period 2003-2007.
· Basic Accounting Course – St. Vincent of Paul Institute period 2005-2007.
· Basic Typing Course – St. Vincent of Paul Institute" period 2005-2007.
· Microsoft Advanced Package Course (Office, Word and Excel) – St. Vincent of Paul Institute period 2005-2007.
· Currently 85%of the degree in Industrial Engineering – University of San Pedro Sula.
· 100% Bilingual.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Project Supervisor
ReviveMax/ Birey Remodeling
01.2022 - Current
Executive of Apparel Banking
Bac Credomatic
09.2018 - 02.2020
Supervisor of Production Process
COEX Coffee International
01.2017 - 08.2018
Business Development Executive
Financial CrediQ-Grupo Q
07.2013 - 12.2016
Sales Supervisor
National Fuel Company
12.2012 - 06.2013
Credit Legalizer
Excel Automotriz
02.2011 - 11.2012
Associate of Science - Industrial Engineering
University Of San Pedro