AMADA HERNANDEZ ALMANZAR
BRONX
Summary
Diligent and motivational professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, train staff and monitors procedures to maximize efficiency and balance objectives. Compassionate professional in social service field. Skilled in client support, assessment, case management and crisis intervention. Excel at communication, empathy and problem solving to support diverse populations effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential House Manager
Rising Ground Services
Yonkers, NY
09.2022 - Current
- Coordinated staff training sessions, enhancing team skills in crisis intervention and conflict resolution strategies.
- Supervised daily operations of residential facilities, ensuring compliance with safety regulations and organizational standards.
- Facilitated daily structured activities to promote social skills and emotional growth in youth.
Home Health Aide Coordinator
Heart to Heart Home Health Care
Bronx, NY
11.2018 - 06.2022
- Coordinated daily schedules for home health aides, optimizing resource allocation and service delivery.
- Developed communication channels between caregivers, patients, and families to ensure seamless care transitions.
- Managed electronic health records system, ensuring accurate documentation of patient interactions and care plans.
Education
High School Diploma -
University Of The State Of New York
albany, nyOCFS Healh And Safety
Early Childhood Education And Training
NYC Skills
- Conflict resolution
- Work Planning and Prioritization
- Team motivation
- Staffing coordination
- Client interaction
- Bilingual communication Spanish/ English
- Case management Experience
Certification
- Child Development
- PSA Professional Boundaries
- Governing Principals, Legal Statutes and Case Laws
- Child Welfare Systems National, State and Local
- First Aid CPR/ AED
- Sexual Harassment
- Justice Center Code of Conduct
- Cultural Diversity and Sensitivity
- LGBTQAI+ ORR Policies and Guiding Principles
- Medication Administration
- Human Trafficking
- Active Shooter Response
- Defensive Driving
- Food Handler
Timeline
Residential House Manager
Rising Ground Services
09.2022 - Current
Home Health Aide Coordinator
Heart to Heart Home Health Care
11.2018 - 06.2022
High School Diploma -
University Of The State Of New York
OCFS Healh And Safety
Early Childhood Education And Training