TUNESIA SHEARIN
Queens,NY
Summary
Knowledgeable Case Manager experienced in coordinating care for the developmentally challenged, and formerly incarcerated adults and youth. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential House Manager
Paul J. Cooper Center for Human Services
Brooklyn, NY
04.2018 - 05.2021
- Oversaw the operations of group homes and personnel;
- Reviewed and monitored program data entry and collection; Including monthly and quarterly managerial reports.
- Oversaw and monitored client finances; Monitored all client medical charts;
- Prepared work schedule and reviewed time cards; Facilitated and Organized staff meetings;
- Oversaw the maintenance of group home and Agency vehicle;
- Maintained inventory of resident clothing needs;
- Maintained communication with family and friends of clients;
- Attended quarterly and annual meetings with residents regarding Day-Habilitation services and performance evaluations;
- Oversaw the purchase of house supplies and equipment;
- Attended prescribed training on programs;
- Responded to emergencies situations, applied critical thinking, and active listening skills
- Performed duties such as Employees evaluations, interviewing.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirement
- Prevented financial errors by accurately monitoring payroll, credit card purchases, invoicing and budgeting.
Volunteer Case Manager
Man Up Inc.
Brooklyn, Ny, NY
06.2020 - 05.2021
- Conducted weekly and monthly client out-reach;
- Assisted participants in necessary services referrals for employment, mental health, and substance abuse treatment programs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Developed and implemented transition services plan to facilitate movement from school to activities.
- Documented progression notes for each client, in accordance with agency guidelines. Participates in case conferencing and meetings
- Identified service gaps and located needed housing and work placement resources for individuals.
- Collaborated on program operations and relayed participant feedback for improvements.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Worked with clients to improve life choices and maximize benefits of programs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Counseled participants regularly on the use of social distancing, and the use of P.P.E equipment as per state guidelines.
Administrator on Duty
Jewish Child Care Association
Westchester County, NY
11.2017 - 02.2018
- Worked collaboratively with the Director of Safety and Security and the other members of the Child Safety Team in providing administrative direction and support for all campus programs.
- Participated in the development and implementation of safety and security standards for all.
- Ensured that all cottages are adequately staffed for the duration of the shift and redeploy staff as needed to ensure compliance with mandated staffing ratios.
- Provided direct supervision of all assigned Child Safety Workers to ensure compliance with safety and security roles and responsibilities.
- Completed schedules for Child Safety teams.
- Employed the tenets of Sanctuary and TCI to provide for the emotional, mental and physical safety of all residents and staff.
- Patrolled campus regularly to maintain order and establish presence. Conducted regular inspections of all cottages, administrative buildings and facilities to ensure all programs are maintaining established safety standards for all staff and residents as per agency policy.
- Communicated and assisted the Child Safety Teams and program staff with immediate crisis response services throughout all campus programs.
- Engaged with residents who were out of programs; redirecting them back to program.
- Coordinated and conducted immediate inventory checks and searches of residents that return from AWOL or who have been out of program without adequate supervision.
- Investigate people for suspicious activity or possession of contraband.
- Ensured hourly data entry was entered followed by daily shift reports.
Senior Youth Worker
Project Hospitality
Staten Island, NY
03.2016 - Feb2017
- Delivered continuous supervision and support for client cases, monitoring physical condition and evaluating efficacy of services provided in resolving client needs.
- Observed young people in counseling sessions to better understand approaches toward healing.
- Used calm, positive and encouraging approach with all youth.
- Offered key emotional support to special needs youth.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
- Provided comprehensive assistance in multi-disciplinary environment.
Education
High School Diploma -
Charles Churn Christian Academy
Brooklyn, NY06.2013
Skills
- Professionalism
- Computer proficiency
- Leadership
- Conflict resolution
- Client advocate
- Versatility
- Analytical Thinking
- Time Management
Certification
- CPR
- Possession of a valid driver's license and a demonstrated safe driving record.
- Incident Reporting - Minor Occurrences - Reportable occurrences.
- Covid 19 vaccination card
- Mental Health First Aide.
Timeline
Volunteer Case Manager
Man Up Inc.
06.2020 - 05.2021
Residential House Manager
Paul J. Cooper Center for Human Services
04.2018 - 05.2021
Administrator on Duty
Jewish Child Care Association
11.2017 - 02.2018
Senior Youth Worker
Project Hospitality
03.2016 - Feb2017
High School Diploma -
Charles Churn Christian Academy
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