Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

AMADEEN DAINOTTI

Atlanta,GA

Summary

Results-driven Customer Service Representative and Sales Representative skilled in strategic planning, team leadership, and creative problem-solving. Managed customer interactions effectively, resolving issues promptly and building strong relationships through effective communication and empathy. Maintained high customer satisfaction and fostered loyalty to achieve business objectives.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Zayda Conections
Conyers, Georgia
08.2022 - 02.2026
  • Provided customer support in a fast-paced environment
  • Responded to company emails to address customer inquiries and issues
  • Constant collaboration with the team to resolve issues
  • Front Desk Duties

Front Desk Assistant & Customer Service

Laclede, Inc
Compton, Ca.
01.2018 - 06.2022
  • Providing front desk assistant, directing clients
  • Responding to company emails
  • Collaborating with team to resolve clients' concern
  • Provided front desk assistance, directing clients to appropriate services
  • Updated spreadsheets to ensure accurate company records updating company records

Car Rental Agent/Vacation Rental Property Manager

Smart Car Rental Limited & Royale Dream Vacation
Montego Bay, Jamaica
10.2013 - 01.2018
  • Handling reservation and serving as a booking agent for both vehicle rental and property rental
  • Vacation Rental Turnover Room Inspection
  • Oversaw fleet management operations, ensuring efficient vehicle utilization. and supervising staff for regular duties
  • Manage all online platforms for the company
  • Launched and managed projects in the field of hospitality
  • Facilitated vehicle inspections and coordinated maintenance schedules for optimal fleet performance.
  • Developed strong relationships with clients, enhancing customer satisfaction and retention rates.

Education

High School Diploma -

MAUD MCLEOD HIGH SCHOOL
Darliston, Jamaica
01-2002

GED - undefined

UderGrad College
Montego Bay, Jamaica
01-2008

Skills

  • Excellent Customer Service
  • Data entry
  • Microsoft Excel
  • Relationship management
  • Problem resolution
  • Conflict Resolution
  • Data management
  • Follow-up skills
  • Great Team Player
  • Telephone etiquette
  • Adaptability
  • Customer retention
  • Operational support

Personal Information

Title: CUSTOMER SERVICE & SALES REPRESENTATIVE

Timeline

Customer Service Representative

Zayda Conections
08.2022 - 02.2026

Front Desk Assistant & Customer Service

Laclede, Inc
01.2018 - 06.2022

Car Rental Agent/Vacation Rental Property Manager

Smart Car Rental Limited & Royale Dream Vacation
10.2013 - 01.2018

GED - undefined

UderGrad College

High School Diploma -

MAUD MCLEOD HIGH SCHOOL